<p>Director of Operations - Chick-fil-A | Foxborough, MA (Patriot Place)</p> <p>Location: Foxborough, MA</p> <p>Salary: Industry leading, very competitive salary</p> <p>Job Type: Full-time, Exempt</p> <p>Lead one of New England's projected busiest Chick-fil-A restaurants at Patriot Place! We're looking for a driven, people-first Director of Operations to inspire teams, deliver exceptional guest experiences, and keep operations running flawlessly - even on event days at Gillette Stadium. Very competitive pay, leadership growth, and the chance to make a big impact in the Foxborough and Patriot Place community await.</p> <p>About Us</p> <p>Chick-fil-A at Patriot Place is projected to be a high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We're seeking an experienced, strategic, and people-focused leader to oversee all aspects of operations and drive excellence in every area, while "winning hearts every day" and having a positive impact on all who come in come contact with Chick-fil-A.</p> <p>What You'll Do</p> <ul> <li>Lead daily operations across front-of-house, back-of-house, drive-thru, catering, and mobile ordering. </li><li>Ensure operational excellence during peak times and event days at Patriot Place. </li><li>Recruit, train, and develop leaders and team members. </li><li>Champion Chick-fil-A's "Second Mile Service" to deliver best-in-class hospitality. </li><li>Manage labor planning, food safety, cleanliness, and guest satisfaction. </li><li>Assist with budgeting, forecasting, and KPI tracking. </li></ul> <p>Qualifications</p> <ul> <li>3-5+ years of leadership with Chick-fil-A (high-volume preferred). </li><li>Proven success leading teams in fast-paced environments. </li><li>Strong communication, organization, and servant leadership skills. </li><li>Flexible schedule, including nights, weekends, and event days. </li><li>Travel to Chick-fil-A headquarters in Atlanta may be required for training. </li></ul> <p>Preferred</p> <ul> <li>Bachelor's degree in business, hospitality, or related field. </li><li>5+ years Chick-fil-A leadership experience. </li><li>Experience managing a high-sales volume environment. </li></ul> <p>Perks & Benefits</p> <ul> <li>Competitive base salary + performance bonuses </li><li>Health, dental, and vision insurance </li><li>Paid Time Off & holidays </li><li>Free meals while working </li><li>Leadership development and long-term growth opportunities </li></ul> <p>Apply today and help us win hearts every day at Chick-fil-A Patriot Place!</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>