<p>Job Title: Inside Sales Representative (ISR)</p> <p>Department: Sales</p> <p>Reports To: Inside Sales Manager</p> <p>Location: Shelton, CT/Hybrid</p> <p>POSITION SUMMARY</p> <p>Under the direction of the Manager of Inside Sales, the Inside Sales rep will be responsible for developing new leads in white space areas by gauge interest and establishing meetings for Market Development Managers to ensure a smooth sales process for legacy and net new customers. The ISR is accountable for identifying opportunities for rapid growth to drive and exceed their sales targets, grow new physician base, and eliminate ease of use issues by bridging the gap between physicians and Aspira Women's Health while resolving all customer concerns expeditiously.</p> <p>The Inside Sales Representative (ISR) is a passionate, driven, strategic and dynamic sales professional with strong customer service and experience skills. This individual has strong skills in developing white space markets, securing new customers, supporting in field sales personnel, and servicing customers with best-in-class service. This role is an imperative complement to the commercial team with the ability to develop and grow business in all areas of need.</p> <p>ESSENTIAL FUNCTIONS/ACCOUNTABILITY/PERFORMANCE MEASURES</p> <ul> <li>Responsible for establishing strategies for exponential growth. </li><li>Develop white space areas to ensure high levels of new growth, adoption, and penetration. </li><li>Work in collaboration with existing Field Sales team to promote territory growth and identify open doors. </li><li>Provide feedback to headquarters on ease-of-use issues and voice of the customer - drive issues to resolution to ensure 100% customer satisfaction. </li><li>Increase customer satisfaction, loyalty and advocacy. </li><li>Promote all upcoming Webinars and Sales events in targeted areas. </li><li>Work with high levels of communication and effectiveness both internally and externally. </li><li>Drive commercial activation campaigns set by Field Sales Team </li></ul> <p>MINIMUM QUALIFICATIONS</p> <ul> <li>Education: BA/BS University Degree </li><li>Professional Experience: 2+ years B2B Sales Experience </li><li>Industry Experience: 2+ years Healthcare/Biotech Sales Experience </li><li>Additional Qualifications: 2+ years Salesforce.com and Microsoft Office Experience </li></ul> <p>KNOWLEDGE, SKILLS, AND ABILITIES</p> <ul> <li>Communication: Strong listening and communication skills with the ability to know when to talk and when to listen; listen for common objections and utilize sales training to overcome them. </li><li>Teamwork: Ability to work in a teamwork environment with operations, marketing or other sales team members. </li><li>Persuasion: Skills in persuasion and influencing to build relationships, develop trust to lead to closing a sale. </li><li>Interpersonal: Ability to work independently and be a team player with strong interpersonal skills to effectively interact with all levels of employees. </li><li>Time Management: Superior time management and critical thinking skills </li><li>Adaptability: Ability to work under pressure and achieve goals efficiently. </li></ul> <p>ACCOUNTABILITIES/PERFORMANCE MEASUREMENTS</p> <ul> <li>Meet or exceed established sales goals/targets. </li><li>High Scores in the Following Areas: </li><li>New Physician Follow-Up </li><li>One Time Sender/ Client Retention </li><li>New Market Development Manager Introduction </li><li>Retain/Develop/Grow White Space Business </li><li>Assist MDMs in Green Space Maintenance and Develop New Opportunities </li></ul> <p>SUPERVISORY RESPONSIBILITIES</p> <p>None</p>