<p>The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide equal employment opportunities to all employees and applicants for employment and prohibit hiring discrimination of any type. All City hiring decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</p> <p>Job Summary</p> <p>The Director of Employee Experience also serves as the Equal Employment Opportunity Officer and reports to the Chief People Officer and the DPC Executive Leadership Team. The director leads efforts to maintain positive employee and labor relations, employment experience, manage employee engagement, addresses workplace issues, oversee investigations, leads in the design and implementation of policies and action plans to promote a supportive, equitable, and inclusive work environment through development and deployment of effective employee engagement and retention strategies.</p> <p>Duties & Responsibilities</p> <p>Include but are not limited to:</p> <ul> <li>The director works closely with the DPC Executive Leadership Team to develop comprehensive employee experience monitoring strategies to inform programming, learning and development programming, including analysis of surveys/data and/or focus groups to assess and monitor workplace climate in accordance with industry best </li><li>Collaborates with the heads of Talent, DEIB, and others in the design of learning and development programming, training, other related initiatives related to harassment, misconduct, conflict resolution, mediation/ADRs, and </li><li>Collaborates with the Chief People Officer, labor attorneys, and the City's Administration in the continuous management of labor relations and union matters including but not limited to grievances, ADRs, arbitrations, etc. </li><li>Responsible for developing, recommending, implementing, and managing employee relations and engagement strategies, policies and procedures, and metrics. </li><li>Provides guidance and recommendations for resolution of issues; communicates with employees at all levels regarding employee relations concerns. </li><li>Assists managers and supervisors in understanding and implementing policies related to performance, discipline, and related topics. </li><li>Develops, presents, and administers the annual departmental budget for the areas applicable to the Employee Experience unit. </li><li>Hires, train and oversee the work of Employee Experience </li><li>Oversee Equal Employment Opportunity and/or Affirmative Action compliance programs and compiles statistical data of City departments regarding demographics of City employees. </li><li>Assists departments in the evaluation, revision, and/or drafting of Affirmative Action (AA) and EEO plans and completes mandatory reporting. </li><li>Investigates workplace complaints including but not limited to allegations of harassment, misconduct, and unlawful discrimination from employees based on race, gender, age, religion, national origin, sexual orientation, gender expression, genetic information, mental disability and/or physical disability. </li><li>Receive, process, investigate and mediate workplace complaints including but not limited to harassment, sexual harassment and/or discrimination filed by City Employees. </li><li>Maintain and disseminate information on non-discrimination and sexual harassment policies. </li><li>Research municipal, state and national legal developments in the administration and oversight of EEO/AA programs and remain current on best practices. </li><li>Performs other related duties as assigned </li></ul> <p>Minimum Qualifications</p> <p>Knowledge, Skills & Abilities:</p> <ul> <li> <p>Bachelor's degree in Human Resources or a related field;</p> </li><li> <p>At least five (5) years of progressive human resources experience required, including a minimum of two years of leadership experience</p> </li><li> <p>SHRM-SCP, or SPHR preferred</p> </li><li> <p>A combination of education, certification, and experience will be considered</p> </li><li> <p>Exceptional verbal and written communication skills</p> </li><li> <p>In-depth understanding of human resources and labor relations principles, practices, and procedures</p> </li><li> <p>Ability to develop and maintain positive relationships with employees, elected officials, Directors, and other stakeholders</p> </li><li> <p>Have a working understanding of statistical concepts and methods of data collection</p> </li><li> <p>Ability to compile, research, and analyze information</p> </li><li> <p>Ability to compose and present comprehensive reports</p> </li><li> <p>Ability to develop, present, and administer a complex budget</p> </li><li> <p>Ability to acquire a thorough understanding of the organization's structure, policies, and administrative practices</p> </li><li> <p>Proficient in Microsoft Office Suite, HR software and technology such as human capital management systems, HR information systems, or related</p> </li></ul> <p>Physical Requirements</p> <ul> <li>Prolonged periods sitting at a desk and working on a computer </li><li>Must be able to lift up to 15 pounds at infrequent periods of time </li><li>Must be able to transport oneself to various locations and public buildings </li><li>Must be able to effectively understand and communicate through various methods </li></ul> <p>Posting expires when position is filled.</p> <p>APPLY NOW</p>