<p>Vice President, General Manager (Enterprise Growth)</p> <p>Location: Nashville, TN or Remote - USA</p> <p>Asurion is redefining the way people care for and repair their technology, helping customers stay connected to what matters most, wherever they are. As we transform our offerings into a Service Experience Platform, we are focused on establishing Asurion as a premier partner by delivering indispensable products, differentiated capabilities, and a world-class customer experience that makes technology support effortless and drives long-term growth.</p> <p>The Vice President, General Manager (VPGM) in Enterprise Growth is a senior executive leader responsible for the overall success and growth of one of Asurion's key client relationships. This role is accountable for business development, strategic solutioning, operational performance, partner success, and long-term financial growth. As the client's primary executive contact, you will lead cross-functional teams and own the delivery of value to both the client and Asurion.</p> <p>This leader plays a pivotal role in driving partner engagement, developing growth strategies, delivering exceptional service experiences, and expanding the scope and impact of our offerings.</p> <p>What You'll Do</p> <ul> <li>Serve as the executive owner for a major client account, accountable for relationship management, business growth, and operational excellence </li><li>Define and execute the account strategy, including long-term product roadmaps, service enhancements, and value delivery </li><li>Drive the sale and adoption of new products, services, and program innovations aligned with client needs and Asurion's strategic goals </li><li>Represent Asurion's value proposition through compelling storytelling, insight-driven proposals, and executive-level communication </li><li>Lead contract negotiations and renewals with a focus on delivering win-win outcomes that support mutual growth </li><li>Ensure all contractual obligations are met and exceeded through effective internal alignment, prioritization, and cross-functional collaboration </li><li>Build and develop a high-performing team across growth and program management functions, fostering a culture of accountability and continuous improvement </li><li>Collaborate closely with Product, Operations, Finance, and Marketing teams to deliver on client commitments and enhance program value </li><li>Act as the internal expert on client goals, challenges, and industry dynamics-translating insights into strategic recommendations and innovations </li></ul> <p>Who You Are:</p> <ul> <li>Bachelor's degree in Business, Marketing, Strategy, or a related field required; MBA or equivalent advanced degree preferred </li><li>10+ years of progressive experience in client services, business development, account management, or general management roles </li><li>5+ years in a senior leadership position with P&L ownership or equivalent accountability </li><li>Understanding of the regulatory environment related to tech protection, insurance, or service delivery is a plus </li><li>Demonstrated success managing enterprise-level partnerships with Fortune 500 clients or large strategic accounts </li><li>Strong background in solution selling, negotiation, and contract management </li><li>Proven track record of growing revenue and margin through strategic account planning and innovation </li><li>Experience in developing account strategies, business cases, and go-to-market plans </li><li>Ability to navigate and influence across a matrixed organization to align resources and deliver results </li></ul>