<p>Food Runner</p> <p>Job Overview</p> <p>The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.</p> <p>Summary of Position</p> <p>The food Runner for Maybourne Beverly Hills will act as the liaise between the kitchen and the serving staff, conveying guest needs or issues. You will be responsible for consistently following Food & Beverage sequence utilizing all proper procedures, command full knowledge of the menu and cooking preparations and be able to deliver food to guests at the table accurately, while identifying and describing each plate, assist in bussing tables or marking tables with appropriate silverware when necessary, working as a team and actively communicating with management and service staff in order to fulfil and address any issues or needs requested by guests, accurately explain food orders to chefs, with specific attention to allergies and special requests, uphold our food health safety and sanitation principles, occasionally check on guests to handle any impromptu requests or issues, remove dishes from the table.</p> <p>Roles and Responsibilities</p> <ul> <li>Consistently following the Food & Beverage sequence of service utilizing all proper procedures standardized to Maybourne standards. </li><li>Ensuring all orders are correct and in perfect presentation before running them to the correct table for our guests. This will include communicating with the servers and culinary team, and making sure the order is exact to the ticket provided by the servers, all to ensure our guests receive nothing but the best experience. </li><li>Deliver 5 Star luxury dining experience by preventing and correcting the inconsistencies that tend to come up. Report inconsistencies and work with kitchen staff and outlet colleagues to correct. </li><li>Must maintain full knowledge of the menu and cooking preparations. </li><li>Deliver food to guests at table accurately, while identifying and describing each plate </li><li>Ensure food is delivered timely and accurately. </li><li>Assisting in bussing tables or marking tables with appropriate silverware when necessary </li><li>Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department, and County health department </li><li>Accurately explain food orders to chefs, with specific attention to allergies and special requests. </li><li>Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins. </li><li>Uphold our food health safety and sanitation principles. </li><li>Execute all opening and closing side duties as directed </li><li>Occasionally check on guests to handle any impromptu requests or issues. </li><li>Complete opening and closing side duties as directed </li></ul> <p>Qualifications</p> <ul> <li>High school or equivalent education required </li><li>2-years' experience as a server assistant/busser in a similar restaurant environment </li><li>Prior luxury hospitality experience preferred </li><li>Excellent interpersonal and customer service skills are required </li><li>Must be able to speak, read, write, and understand the primary language(s) used in the workplace. </li><li>Must be dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands. </li><li>Must possess good attitude, attention to detail, and ability to work well under pressure </li></ul> <p>Physical Requirements</p> <ul> <li>Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, as well as delicate China and barware </li><li>Must be physically able to walk without assistance on various surfaces for an extended period. </li><li>Must be physically able to stand for extended period </li><li>The position requires manual dexterity, grasping, writing, repetitive motion, bending and climbing </li><li>Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 8 hours in length </li><li>Must be able to bend, stoop, squat and stretch to fulfil tasks </li><li>Ability to endure abundant physical movements throughout the work areas. </li><li>Job requires indoor and outdoor service in fluctuating weather </li></ul> <p>Equal Opportunity Employer</p> <p>Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.</p> <p>Vision</p> <p>Leading the future of luxury lifestyle; curating distinctive and enriching experiences.</p> <p>Purpose</p> <p>Creating Stories of Distinction</p> <p>The Maybourne Mindset</p> <ul> <li>Put People at our heart </li><li>Stay two steps ahead </li><li>Make the magic happen </li></ul> <p>Who you would be working for</p> <p>Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.</p> <p>Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.</p> <p>A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.</p> <p>Company Benefits</p> <ul> <li>Medical/Dental/Vision Insurance </li><li>Company matched 401(k) plan </li><li>Company matched Health Savings Plan </li><li>Flexible Spending </li><li>Paid Holidays </li><li>Paid Time Off </li><li>Paid Sick Leave </li><li>Employee Assistance Program </li><li>Free Parking </li><li>Employee Recognition Programs </li><li>Colleague meals </li><li>Colleague Referral Incentive program </li><li>The Maybourne Beverly Hills participates in E-Verify.* </li></ul>