<p>Job Description</p> <p>As the Veris Sales Support Representative for our Solar Innovations brand, you'll manage the quote-to-order process from initial quote through design, fabrication, delivery, and installation. This role coordinates cross-functional teams to ensure accurate, on-time execution, supports customers and sales partners. Over time, you'll also take on project management responsibilities, overseeing individual projects end-to-end on the technical side. Success is driven by strong organization, attention to detail, disciplined backlog management, and a commitment to delivering a high-quality customer experience while meeting revenue and performance goals.</p> <p>The ideal candidate will be highly organized and customer-obsessed, with a background in sales or customer services within a construction, home improvement, or architectural environment and a proven ability to manage projects simultaneously without losing a beat.</p> <p>Location: This opportunity works on a hybrid schedule and reports to our Pine Grove, PA location with the option to work from home Mondays and Fridays.</p> <p>Salary: $40,000 - $50,000/year, plus bonus & opportunity for overtime</p> <p>What you will be doing:</p> <ul> <li>Own the Veris quote-to-order process end to end, managing customer projects from quote through design, engineering, fabrication, delivery, and installation with a focus on accuracy, urgency, and on-time execution. </li><li>Support sales and order fulfillment activities by responding promptly to customer and sales inquiries, answering technical questions, and providing product and solution expertise to help convert quotes and fulfill orders. </li><li>Collaborate closely with Sales, Operations, Engineering, Production Planning, Logistics, and other cross-functional teams to resolve issues, manage priorities, and ensure customer satisfaction. </li><li>Review quotes and orders for accuracy, ensure purchase orders align with drawings, prepare change orders as needed, and maintain complete and accurate project documentation. </li><li>Manage order backlog in partnership with the Sales Support Supervisor, proactively communicating with internal teams and customers to meet schedules and performance metrics. </li><li>Achieve revenue forecasts through disciplined planning and alignment. </li><li>Maintain schedule reliability and reduce delays that impact customer satisfaction and revenue flow. </li><li>Gather and communicate delivery requirements and customer-ready dates to support successful logistics execution. </li><li>Maintain accurate CRM records, ensuring all customer information and communications are properly documented. </li><li>Meet defined goals for calls, quotes, sales, expected revenue, and order retention in alignment with strategic growth objectives. </li></ul>