<p>Incident Response Coordinator (CSIRT Coordinator)</p> <p>Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.</p> <p>The Incident Response Coordinator (CSIRT Coordinator) will exercise strong incident management techniques to coordinate security incident response to cybersecurity events and develop incident response plans, playbooks and other incident preparation material. Candidates for the role must have a strong background in Digital Forensics & Incident Response (DFIR), developing information security policy, building cyber resilient infrastructure or similar relevant experience. Foundational skills in incident response, incident management, process engineering, and hands on cybersecurity skills are essential.</p> <p>How You Will Make An Impact:</p> <ul> <li>Develop and maintain incident response plans, playbooks and other incident management policies in support of business-level priorities. </li><li>Support cyber crisis management efforts to inform the business response to critical incidents. </li><li>Make periodic updates to incident response documentation based on evolving business needs. </li><li>Develops testing plans to ensure quality of implementation; coordinates and prepares the reporting of data security events and incidents. </li><li>Provides system and network architecture support for information and network security technologies; provides technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards and technologies. </li><li>Serve as a liaison to different businesses and interface with fellow team members and colleagues on other security teams; manage relationships with business partners, management, vendors, and external parties, as needed. </li><li>Triage and manage cybersecurity incident reporting intake (i.e., shared mailbox, IR hotline, and ticketing systems). </li><li>Perform capacity analysis; recommend and implement capacity increases; serve as the technical escalation for results of preventative maintenance routines; supervise preventative maintenance. </li><li>Represents infrastructure security support in significant projects and performs the most complex operations and administration tasks. </li><li>Respond to level 3 & 4 change and problem requests without supervision; lead level 1 & 2 incident recoveries and root cause analysis. </li></ul> <p>Minimum Requirements:</p> <ul> <li>Requires a bachelor's degree or equivalent combination of education and experience that would provide the knowledge to perform such work. </li><li>Experience must include a minimum of 3 years experience in a support & operations or design & engineering role in any of the following areas: access management or network security technologies, servers, networks, Network communications, telecommunications, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role; or any combination of education and experience, which would provide an equivalent background. </li><li>Requires experience providing top-tier support for 3 or more of the information security technology areas: 1) Access Control, 2) Application Security, 3) Business Continuity and Disaster Recovery Planning, 4) Cryptography, 5) Information Security and Risk Management 6) Legal, Regulations, 7) Compliance and Investigations, 8) Operations Security, 9) Physical (Environmental) Security, 10) Security Architecture and Design, 11) Telecommunications and Network Security. </li></ul> <p>Preferred Skills, Capabilities & Experiences:</p> <ul> <li>Deep understanding of security threats, vulnerabilities, and incident response strongly preferred. </li><li>Understanding of electronic investigation, forensic tools, and methodologies, including log correlation and analysis, forensically handling electronic data, knowledge of the computer security investigative processes, malware identification and analysis strongly preferred. </li><li>Experience operating in highly regulated environments and understanding of how that affects security response. </li><li>Experience with SIEM technologies (i.e., Splunk) strongly preferred. </li><li>Experience working with external forensics firms to coordinate complex investigations into cybersecurity events strongly preferred. </li><li>Industry standard professional certifications such as GCFE, GCFA, GCIH, CISA, CISM, CISSP or CCIM are strongly preferred. </li><li>Analyze findings in investigative matters and develop fact-based reports preferred. </li><li>Ability to identify and articulate opportunities for improvement while helping drive lessons learned activities preferred. </li><li>Knowledgeable in business industry standard security incident response process, procedures, and life-cycle preferred. </li><li>BA/BS degree in Information System and Computer Science or related field of study strongly preferred. </li></ul> <p>Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.</p> <p>Who We Are</p> <p>Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.</p> <p>How We Work</p> <p>At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.</p> <p>We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.</p> <p>Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.</p> <p>The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.</p> <p>Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.</p>