<p>Reporting to the Director of Academic Support, the Academic Support Programs Coordinator coordinates the operations of the Supplemental Instruction (SI) program and the University Learning Center (ULC). Works closely with the Director and Assistant Director and collaborates with university partners, including colleges, academic departments, and other campus programs to identify courses and students who can benefit from SI and ULC support services. Under the guidance of the Director of Academic Support, the Academic Support Programs Coordinator works closely with program staff in planning and facilitating ongoing SI and ULC support and serves as the staff point person to ULC tutors and embedded tutors, as well as the SI leaders and senior leaders. Supports recruitment, interviewing, training, oversight, and evaluation of one hundred fifty plus SI leaders, tutors, and student assistants. In addition, the Academic Support Programs Coordinator supports in the data collection and analysis to evaluate and assess SI and ULC utilization, program effectiveness, and student outcomes. Other duties as assigned.</p> <p>Essential Qualifications</p> <p>Bachelor's degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master's degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.</p> <p>Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.</p> <p>A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.</p> <p>Preferred Qualifications</p> <p>Experience in coordinating assessment practices for academic support programs. Familiarity with SI mission, operation, organizational structure, and certification/accreditation requirements. Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. Knowledge of the unique challenges and experiences faced by students experiencing academic difficulty. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.</p> <p>Special Working Conditions</p> <p>Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator</p> <p>Benefits at a Glance</p> <ul> <li>An array of health plans that include prescription drug coverage </li><li>Dental and Vision coverage </li><li>Income protection benefits including life insurance and disability </li><li>Retirement plan through CalPERS </li><li>Tuition waiver for employees and dependents if eligible </li><li>FlexCash (in lieu of health and dental) </li><li>Employee Assistance Programs </li><li>15 paid holidays </li></ul> <p>See our CSUF Benefits website for additional information.</p> <p>Additional Information</p> <p>California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.</p> <p>Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.</p> <p>As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.</p> <p>The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.</p> <p>Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.</p> <p>Multiple positions may be hired from this recruitment based on the strength of the applicant pool.</p> <p>If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.</p> <p>Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.</p> <p>Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.</p> <p>Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.</p> <p>California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.</p> <p>Advertised: Mar 19 2026 Pacific Daylight Time</p> <p>Applications close: Apr 02 2026 Pacific Daylight Time</p>