<p>Job Description and Duties</p> <p>Under general direction provided by the Staff Services Manager II, the Associate Governmental Program Analyst (AGPA) serves as an operational Business Analyst and will determine operational impacts that new Human Resources (HR) policies/procedures may have on the Bureau. The AGPA will provide consultative services to staff and management, while performing Operational Acceptance Testing (OAT). They will act as a liaison with the Information Services Division (ISD), management and others.</p> <p>This is a full journey level analyst, the AGPA serves as a subject matter expert by demonstrating possession of the intellectual abilities to succeed in a variety of general staff services settings.</p> <p>Duties and Responsibilities:</p> <p>(Candidates must perform the following functions with or without reasonable accommodations.)</p> <ul> <li>Independently analyze and interpret new and changing requirements, determining impacts that new HR policies/procedures may have on the bureau, providing statistical data generated from the various HR system reports and compose issue papers for or against new proposals. </li><li>Use technical knowledge of our statewide programs to review and analyze the current processes within the bureau and give recommendations to management on potential operational efficiencies, identifying opportunities to streamline and report findings to PPSD's CCMU. </li><li>Lead the bureau in UAT and act as a liaison between ISD and Personnel and Payroll Operations Bureau (PPOB), perform data analytics, provide technical assistance to support the Bureau. </li><li>Research, review, workflow management, data maintenance and perform analysis of PPOB's business systems and based on program analysis the incumbent may formulate, validate, and implement test plans. </li><li>Analyze, interpret and apply sections of the Civil Service Employment and Payroll law and rules, Memorandum of Understandings, State Controller's Office (SCO)/ PPSD/PPOB procedures and policies, Personnel Action Manual and Payroll Procedures Manual, Benefits Administration Manual, CalPERS Health Benefits Procedure Manual, and My|CalPERS system in order to implement changes to various applications used by the various Payroll Offices including numerous access databases and Client Builder applications. </li><li>Develop and update current bureau procedures, as well as create new policies and procedures. </li><li>Evaluate business processes, anticipate requirements, and uncover areas for improvement, in addition to recommending solutions to management. </li><li>Perform technical requirement analysis for various operational tools and applications to ensure they meet business needs. </li><li>Analyze and interpret communication from CalHR-HR, interpret and apply communication from CalHR-HR Manual Policy updates, and CalPERS Circular Letters, etc. </li><li>Evaluate business processes, anticipate impacts to the Program Area and SCO, present new and changing requirements effectively, and gain approval from the Program Area staff. </li><li>Provide solutions and alternatives to minimize impact to the division. </li><li>Collect and analyze complex data from various reports and make recommendations from findings. </li><li>Prepare various monthly reports for internal and external customers, participate in special projects, participate in teams to improve workflow processes or develop and implement guidelines for PPOB, make position recommendations, and provide alternatives. </li><li>Develop procedures manuals, internal training procedures, and recommend updates to the Uniform State Payroll System and various supplemental applications used to process benefit transactions to maintain compliance with the communication received. </li></ul> <p>You will find additional information about the job in the Duty Statement.</p> <p>Working Conditions</p> <p>This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.</p> <p>This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99.</p> <p>Minimum Requirements</p> <p>You will find the Minimum Requirements in the Class Specification.</p> <ul> <li>ASSOCIATE GOVERNMENTAL PROGRAM ANALYST </li></ul> <p>Additional Documents</p> <ul> <li>Job Application Package Checklist </li><li>Duty Statement </li></ul> <p>Position Details</p> <p>Job Code #:</p> <p>JC-476582</p> <p>Position #(s):</p> <p>051-220-5393-999</p> <p>Working Title:</p> <p>Business Analyst</p> <p>Classification:</p> <p>ASSOCIATE GOVERNMENTAL PROGRAM ANALYST</p> <p>$5,855.00 - $7,327.00 A</p> <p># of Positions:</p> <p>1</p> <p>Work Location:</p> <p>Sacramento County</p> <p>Telework:</p> <p>Hybrid</p> <p>Job Type:</p> <p>Permanent, Full Time</p> <p>Facility:</p> <p>Personnel/Payroll Services Division</p> <p>Department Information</p> <p>The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.</p> <p>The Personnel and Payroll Services Division (PPSD) of the California State Controller's Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you'll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California.</p> <p>Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!</p> <p>Visit our website to learn more about the State Controller's Office.</p> <p>How did you hear about us? Take our survey!</p> <p>Special Requirements</p> <p>A resume is required.</p> <p>A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.</p> <p>Take the required examination here: Associate Governmental Program Analyst</p> <p>Application Instructions</p> <p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.</p> <p>Final Filing Date: 5/16/2025</p> <p>Who May Apply</p> <p>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.</p> <p>Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).</p> <p>How To Apply</p> <p>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:</p> <p>Address for Mailing Application Packages</p> <p>You may submit your application and any applicable or required documents to:</p> <p>State Controller's Office</p> <p>Human Resources</p> <p>Attn: Human Resources Office - A.M.</p> <p>300 Capitol Mall 3rd Floor, Ste 300</p> <p>Sacramento, CA 95814</p> <p>Address for Drop-Off Application Packages</p> <p>You may drop off your application and any applicable or required documents at:</p> <p>State Controller's Office</p> <p>Human Resources</p> <p>Human Resources Office - A.M.</p> <p>300 Capitol Mall 3rd Floor, Ste 300</p> <p>Sacramento, CA 95814</p> <p>Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.</p> <p>08:00 AM - 05:00 PM</p> <p>Required Application Package Documents</p> <p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:</p> <ul> <li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. </li><li>Resume is required and must be included. </li><li>Statement of Qualifications - </li></ul> <p>A Statement of Qualifications (SOQ) must be submitted along with your application in order to be considered for this position. The SOQ should be no more than two pages, using 12 point Arial font, with margins no smaller than one inch and respond to the prompt below:</p> <ul> <li>Describe a situation in which you were required to independently identify a problem, performed research to identify possible solutions, completed a thorough analysis and composed a comprehensive report that addressed the problem and recommended a course of action. </li></ul> <p>Applications submitted without the Statement of Qualifications (SOQ) will be excluded. A resume or cover letter does not substitute for the SOQ.</p> <p>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.</p> <p>Desirable Qualifications</p> <p>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:</p> <ul> <li>Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust </li><li>Advanced Microsoft Excel, Access and SharePoint skills. </li><li>Sound decision making and judgement. </li><li>Excellent organization skills with attention to details. </li><li>Ability to multi-task and manage multiple priorities. </li><li>Ability to be flexible and adaptable. </li><li>Work effectively in a team environment. </li><li>Ability to handle confidential/sensitive information. </li><li>Knowledge and understanding of the State's policies, and procedures. </li><li>Ability to reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental problems. </li><li>Ability to develop and evaluate alternatives; analyze data, and present ideas. </li><li>Consult with and advise administrators or other interested parties on a wide variety of subject-matter areas. </li><li>Review and edit reports, establish and maintain priorities, and develop and effectively utilize all available resources. </li><li>Ability to identify root causes of problems using root cause analysis tools. </li><li>Ability to evaluate and find creative solutions to problems using various creative thinking tools, and implement those solutions. </li></ul> <p>Benefits</p> <p>Benefit information can be found on the CalHR website and the CalPERS website.</p> <p>Contact Information</p> <p>The Hiring Unit Contact is available to answer questions regarding the position or application process.</p> <p>Hiring Unit Contact:</p> <p>Jesse Rios</p> <p>(916) 322-3682</p> <p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.</p> <p>EEO Contact:</p> <p>EEO Officer</p> <p>(916) 324-2223</p> <p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.</p> <p>Equal Opportunity Employer</p> <p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.</p> <p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p>