<p>This position serves as a specialized Accounting Technician within the Remittance Processing and Other Accounts Receivable Branch of the Office of the Controller (OoC). The role provides technical accounting support across multiple divisions, involving billing and collection functions for ten divisions of DHHS, including Central Administration. Responsibilities include maintaining daily cash receipt records, reconciling accounts, processing payments through various accounting systems, and managing the accounts receivable workflow.</p> <p>The position supports timely and accurate financial operations by ensuring compliance with departmental and federal financial standards. It contributes to broader fiscal operations through daily reconciliation activities, maintaining audit-ready records, and assisting with reports required by the DHHS Controller's Office and oversight agencies.</p> <p>Key Duties Include:</p> <ul> <li> <p>Perform billing and collection for multiple DHHS divisions, including follow-up actions for delinquent accounts.</p> </li><li> <p>Reconcile daily and monthly transactions using NCAS General Ledger and Business Works sub-systems.</p> </li><li> <p>Maintain receipt logs and distribute daily coding to ensure deposit accuracy.</p> </li><li> <p>Process adjustments, penalties, and finance charges as part of cash management operations.</p> </li><li> <p>Coordinate with external agencies, including DOJ, collection agencies, and DOR Debt Setoff Program for unresolved accounts.</p> </li><li> <p>Assist in maintaining subsystem data, including PayPoint uploads and demographic updates.</p> </li><li> <p>Respond to inquiries from internal and external customers regarding receivables and account status.</p> </li><li> <p>Support the supervisor with ad hoc financial reports and data for audits or analysis.</p> </li><li> <p>Track account-level information to support annual financial statement accuracy.</p> </li><li> <p>Perform other duties as assigned in support of division accounting operations.</p> </li></ul> <p>About the NC Department of Health and Human Services (DHHS):</p> <p>The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.</p> <p>About DHHS Office of the Controller:</p> <p>The Office of the Controller sets and interprets all accounting and financial reporting policies and procedures for the Department as authorized by the rules and regulations of the Office of the State Controller and state statutes and executes all accounting transactions for DHHS.</p> <p>Compensation and Benefits:</p> <p>The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.</p> <p>For more information about DHHS: https://www.ncdhhs.gov/</p> <p>Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.</p> <p>The Knowledge, Skills and Abilities (KSAs) are not required. Applicants that possess the following skills are preferred:</p> <ul> <li> <p>Demonstrated experience processing billing, accounts receivables, collections, or payment data using financial systems such as North Carolina Financial System (NCFS), Business Works, or similar platforms.</p> </li><li> <p>Proven experience compiling, maintaining, and analyzing accounting data using spreadsheet software like Microsoft Excel, preferably with intermediate or higher functionality.</p> </li><li> <p>Demonstrated experience with balancing and reconciling accounts- preferably in a government or public-sector financial environment.</p> </li></ul> <p>Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.</p> <p>Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:</p> <p>Associate's degree in Accounting from an appropriately accredited institution and two years of experience in accounting</p> <p>OR</p> <p>High school diploma or General Educational Development (GED) diploma and four years of experience in accounting work</p> <p>OR</p> <p>An equivalent combination of education and experience</p> <p>The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.</p> <p>DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.</p> <p>In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved.  We invite all potential applicants to apply for positions for which they may be qualified.</p> <p>Application Process</p> <p>Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.</p> <ul> <li>Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. </li><li>Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. </li><li>If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. </li><li>Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. </li><li>Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. </li><li>Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. </li><li>For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.   </li></ul> <p>Degree/College Credit Verification</p> <p>Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.</p> <p>Veteran's and National Guard Preference</p> <ul> <li>Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. </li><li>Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.  </li><li>Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. </li></ul> <p>ADA Accommodations</p> <p>Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.</p> <p>NEOGOV Technical Assistance</p> <p>For technical issues with your application, please call the NeoGov Help Line at 877-204-4442.  If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.</p> <p>CONTACT INFORMATION: </p> <p>If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov.</p>