<p>On-Call Cow Mascot</p> <p>RER Enterprises- Chick-fil-A Mall at Wellington Green & Royal Palm Beach</p> <p>Job Summary</p> <p>As an On Call Mascot you represent our Chick-fil-A locations in the community by bringing energy, enthusiasm, and fun to events and promotional activities. This role is responsible for engaging with guests of all ages in a positive, upbeat manner to uphold Chick-fil-A values and elevate the guest experience. The On Call Mascot plays an important role in maintaining and strengthening community relationships while upholding brand standards and a level of professionalism.</p> <p>Responsibilities</p> <p>? Perform as the Chick-fil-A cow during scheduled events, community appearances, and in-restaurant promotions</p> <p>? Entertain and engage with guests in a friendly and professional manner</p> <p>? Partner with the Marketing Team to understand and meet brand growth goals for RER</p> <p>? Follow event scripts or direction when required</p> <p>? Uphold the Cow Character standards required by Chick-fil-A Inc.</p> <p>? Maintain clear non-verbal communication with Handlers at all times to ensure safety and security of guests and team members</p> <p>? Assist in setup and breakdown of events as needed</p> <p>Success Metrics</p> <p>We know that the On Call Mascot is successfully meeting and exceeding role expectations if:</p> <p>? Standards of the brand for Cow Characters are being upheld</p> <p>? Goals are being met for event turnout and sales</p> <p>? CEM scores regarding guest satisfaction are above market during in-store events</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>