<p>Apply</p> <p>Description</p> <p>University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for University Colon & Rectal Surgery located with the UT Medical Center in Knoxville, TN.</p> <p>Job duties include:</p> <ul> <li>Greet patients in friendly and timely manner </li><li>Ensure that patients complete necessary forms required for the electronic health record and billing office </li><li>Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays </li><li>Ensures good patient flow through practice by timely processing of patients as they arrive at front office </li><li>Answer patient inquiries regarding patient registration information or billing questions </li><li>Refers patient inquiries regarding medical care or treatment to medical assistant or physician </li><li>Schedules patients with appropriate physician </li><li>Document scanning into electronic health record </li><li>Obtains prior authorizations </li><li>Schedules new patient referrals </li><li>Other duties as assigned </li></ul> <p>Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.</p> <p>Full benefit package available, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, and more!</p> <p>Requirements</p> <p>6-months to 1-year previous medical office experience.</p>