<p>UPMC Western Maryland is seeking Full-time, Lead Phlebotomists to join their team!</p> <p>These full-time positions will require working 40 hours per week, variable shifts/hours, including rotating weekends and holidays.</p> <p>Under the direction of the area supervisor, the Lead Phlebotomist will ensure that the daily activities of the department are completely and accurately on time. They will maintain a safe and professional environment for clients and employees, perform specimen collection and processing duties following established policies and procedures, and act as a coach, mentor, instructor, and resource person for new employees, and work in conjunction with and under the supervision of the medical technologists, at times.</p> <p>Responsibilities:</p> <ul> <li>Reads, understands, and complies with organizational and departmental policies, procedures, and protocols. </li><li>Collects specimens in a timely manner and according to established procedures. </li><li>Follows positive patient ID policy to accurately collect and label specimens. </li><li>Communicates appropriately with clients, patients, and coworkers. Remains polite and courteous at all times. Communicates all unresolved problems immediately to the supervisor. </li><li>Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed </li><li>Participates in teams and special projects. Performs other duties as assigned. </li><li>Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc. </li><li>Delegates phlebotomy priorities and other non-urgent tasks to staff as needed </li><li>Keeps work area clean and neat. This includes waste disposal, stocking of supplies, and management of lab coat cleaning. </li><li>Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner. </li><li>Trains, mentors, and orients new employees as assigned. </li><li>Completes all required documentation and statistical logs as required. </li><li>Processes and/or packages specimens according to testing specifications. Investigates problems and documents occurrences appropriately in a timely manner </li><li>Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. Immediately reports any violations to the supervisor. </li><li>High School diploma or equivalent </li><li>Certification from an accredited Phlebotomy or Medical Assistant program is preferred. </li><li>Minimum 2 years' experience. </li><li>Medical terminology knowledge and laboratory information system experience is preferred. </li><li>Must have the ability to establish work priorities and handle several procedures simultaneously. </li><li>Must interact with other departments. </li></ul> <p>Licensure, Certifications, and Clearances:</p> <p>UPMC is an Equal Opportunity Employer/Disability/Veteran</p>