<p>Description</p> <p>Summary:</p> <p>Performs registration, order entry and reception functions for Laboratory. Obtains appropriate information regarding patient demographics, insurance coverage and obtains necessary patient signatures on authorizations and waivers of non-coverage, if appropriate. Accepts phone orders and requests follow-up written physician order.</p> <p>Responsibilities:</p> <ol> <li> <p>Greets patients promptly in a friendly manner, assists patients with special needs and provides necessary information & always respects confidentiality.</p> </li><li> <p>Accurately identifies patient, performs accurate and complete registration & obtains necessary consents & signatures.</p> </li><li> <p>Obtains all required information for billing, enters correct diagnosis code(s). Enters information and follows registration protocols as needed to insure accurate and timely billing.</p> </li><li> <p>Orders tests correctly in computer system, prints requisition and verifies orders.</p> </li><li> <p>Communicates well with other staff members to insure excellent customer service and appropriate follow-up.</p> </li><li> <p>Answers phone promptly and appropriately.</p> </li><li> <p>Accurately labels and receives specimens into laboratory LIS system & delivers to appropriate section.</p> </li><li> <p>Acts as a customer service representative for the laboratory including but not limited to: faxing, verbal result reporting, add-ons, questions etc.</p> </li><li> <p>Fulfills all compliance responsibilities related to the position.</p> </li><li> <p>Performs other duties as assigned.</p> </li></ol> <p>Education: HS GRAD/EQUIVALENT</p> <p>Other Information:</p> <p>Required:</p> <ul> <li>High School Diploma or equivalent </li><li>Minimum of 1 year experience in customer service/ receptionist /secretary / medical billing / contact center / Lab Assistant / Administrative Assistant / Patient Access . </li><li>CT Driver's License for travel to offsite locations </li><li>Data entry / computer systems knowledge required. </li></ul> <p>Desired: Medical terminology, ICD-9 coding, medical office/hospital experience.</p> <p>Working Conditions:</p> <p>Manual: significant manual skills/motor coord & finger dexterity</p> <p>Occupational: Little or no potential for occupational risk</p> <p>Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force</p> <p>Physical Environment: Generally pleasant working conditions</p> <p>Company: Danbury Hospital</p> <p>Org Unit: 131</p> <p>Department: Outside Lab</p> <p>Exempt: No</p> <p>Salary Range: $16.00 - $29.51 Hourly</p> <p>Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin</p>