<p>Posting Details</p> <p>Position Information</p> <p>Position Number 013840 Functional Title Assistant Director, UNCG Guarantee Position Type Administration - Staff Position Eclass EP - EHRA 12 mo leave earning University Information</p> <p>Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.</p> <p>Primary Purpose of the Organizational Unit</p> <p>The Division of Student Success is dedicated to partnering with the UNCG community to provide high-quality services that support the recruitment, retention, and graduation of a diverse student population. Our mission is to offer leadership, service, and transitional support throughout the student journey, from day one to diploma. We are committed to designing and delivering services that foster student success at every stage. The Division encompasses several key offices, including Student Success Initiatives, New Student Transitions & First-Year Experience, Students First Office, Transfer Initiatives, Academic Achievement Center, TRiO Programs, UNCG Guarantee, Spartans Thrive, and the Communication Lab.</p> <p>As part of the Division of Student Success, New Student Transitions & First Year Experience (NST&FYE) is committed to providing a comprehensive and collaborative approach to ensure the success and retention of our new students. NST & FYE helps new students and their families navigate the transition to college by connecting them to the people, programs, and resources at UNC Greensboro which provide a solid foundation for student success. NST & FYE offers a range of programs and resources for new students delivered through orientation programs, transition courses, shared learning experiences, and peer support. Drawing from extensive knowledge about the first year experience, NST & FYE educates the campus community about the unique and evolving needs of our new students and their families in order for all of us to provide optimum support inside and outside the classroom.</p> <p>Position Summary</p> <p>The UNCG Guarantee Program supports high-achieving scholarship recipients with financial need by fostering their academic and personal success through academic and co-curriculuar initiatives. Reporting directly to the Senior Director for First Year Student Engagement and Experience, the Assistant Director plays a key role in identifying student needs and implementing initiatives to enhance academic success, retention, and degree completion. Key responsibilities include program development, promotion and evaluation; student support, collaboration with campus partners, and administrative and outreach activities.</p> <p>Minimum Qualifications</p> <ul> <li>Master's Degree in Higher Education, Counseling, Public Health or related field from an accredited four-year college </li><li>a minimum of 1 year of experience contributing to student success initiatives in a higher education setting; or 2-years graduate assistantship experience in higher education </li><li>Experience collaborating with faculty, staff, and students from a variety of academic disciplines and administrative units </li><li>Strong organization skills, ability to handle multiple tasks, establish work priorities, respond to unanticipated student or faculty needs, and work well as part of a team. </li><li>Excellent verbal and written communication skills </li><li>Exceptional interpersonal and relationship-building skills </li><li>Familiarity with Microsoft 365 products especially Teams, OneDrive and Sharepoint </li><li>Ability to work a flexible schedule which includes days/evenings/weekends as needed. </li></ul> <p>Additional Required Certifications, Licensures, and Certificates Preferred Qualifications</p> <ul> <li>Experience with Chrome River, SpartanMart, Microsoft Teams and programs to support developing social media </li><li>Experience in developing and implementing programs in support of student transition, success, and retention. </li><li>Experience developing and supporting student leaders and the ability to plan, implement, and evaluate training for student staff. </li></ul> <p>Special Instructions to Applicants Recruitment Range Commensurate with education and experience Org #-Department UNCG Guarantee - 10915 Job Open Date 05/28/2025 For Best Consideration Date 06/10/2025 Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt</p> <p>Key Responsibilities</p> <p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>____</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p> <p>Percentage Of Time 40% Key Responsibility</p> <p>Program Development and Implementation</p> <p>Essential Tasks</p> <ul> <li>Develop, organize, and implement orientation programs, workshops, social events, service activities, leadership retreats, and career development experiences to enhance scholar engagement and success. </li><li>Serve as the primary point of contact for Guarantee Scholars, providing guidance and support to help them navigate the program and maximize their opportunities. </li><li>Interpret and communicate program policies, responsibilities, and procedures to ensure scholars understand expectations and available resources. </li><li>Coordinate and manage Guarantee community engagement partnerships. </li></ul> <p>Percentage Of Time 15% Key Responsibility</p> <p>Marketing and Communications</p> <p>Essential Tasks</p> <ul> <li>Lead marketing and outreach efforts to increase student participation, including developing promotional strategies, designing materials, and managing production and distribution. </li><li>Create and distribute promotional content for the UNCG Guarantee Program. </li><li>Stay updated on key information from other division offices and campus partners, and relay important announcements to students. </li><li>Answer calls, handle inquiries, and provide assistance to community partners, faculty, and staff as needed. </li></ul> <p>Percentage Of Time 15% Key Responsibility</p> <p>Supervision</p> <p>Essential Tasks</p> <ul> <li>Supervise and mentor undergraduate interns, Guarantee student leaders, and graduate assistants, providing guidance on leadership development and program initiatives. </li><li>Oversee hiring, training, and professional development of student staff, ensuring they are equipped with the skills and knowledge needed to support program objectives. </li><li>Manage workflow and delegation of responsibilities, ensuring student staff effectively contribute to program operations, peer mentorship, and outreach efforts. </li><li>Foster a supportive environment that promotes student leadership, engagement, and personal growth. </li><li>Conduct regular check-ins and performance evaluations to provide constructive feedback and support ongoing professional development. </li></ul> <p>Percentage Of Time 10% Key Responsibility</p> <p>Program Administration and Reporting</p> <p>Essential Tasks</p> <ul> <li>Monitor and track program/project expenditures to ensure adequate funding throughout the year. </li><li>Collect, analyze, and report program data to assess scholar engagement, academic progress, and program impact, using findings to inform continuous improvement and strategic planning. </li></ul> <p>Percentage Of Time 20% Key Responsibility</p> <p>Enrollment and Supplemental Advising</p> <p>Essential Tasks</p> <ul> <li>Oversee the application process, advising prospective students on procedures and program requirements to ensure a smooth and informed application experience. </li><li>Monitor and maintain student scholar enrollment in the UNCG Guarantee Program to track retention, persistence, graduation, and academic performance. </li><li>Provide supplemental advising to support students' academic progress, connect them with campus resources, and enhance their overall success in the program. </li><li>Utilize Starfish to track student performance, monitor academic progress, and coordinate timely interventions to support scholar success. </li><li>Collaborate with faculty, advisors, and support services to ensure students receive the necessary academic and personal support to thrive. </li><li>Serve as a liaison with community and campus partners to support recruitment efforts, developing outreach strategies to identify and engage prospective Guarantee Scholars. </li></ul> <p>ADA Checklist</p> <p>ADA Checklist</p> <p>R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).</p> <p>Physical Effort Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Finger Dexterity - F, Reading - C, Writing - C, Eye-hand coordination - C, Hearing - C, Talking - C, Standing - O, Sitting - F, Walking - F, Lifting-0-30 lbs. - O Work Environment Inside - C, Overtime - O, Driving - Standar/Automatic - O, Night/Dark - R</p> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Resume/CV </li><li>Cover Letter </li><li>List of References </li></ul> <p>Optional Documents</p> <p>Supplemental Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li> <ul> <li>Are you eligible to work in the United States without sponsorship? </li></ul> </li></ul> <p>(Open Ended Question)</p> <ul> <li> <ul> <li>Please indicate how you learned of the vacant position for which you are applying: </li></ul> </li><li> <p>UNCGjobsearch website</p> </li><li> <p>Piedmont Triad Area Newspaper</p> </li><li> <p>The Chronicle of Higher Education</p> </li><li> <p>Inside Higher Ed</p> </li><li> <p>Other professional journal / website</p> </li><li> <p>NCWorks.gov</p> </li><li> <p>UNC school system job board</p> </li><li> <p>Personal Networking</p> </li><li> <p>Facebook</p> </li><li> <p>Twitter</p> </li><li> <p>LinkedIn</p> </li><li> <p>Other: Please list</p> </li></ul> <p>(Open Ended Question)</p>