<p>Sr. Deposit Operations Specialist</p> <p>About this Role</p> <p>Are you passionate about operational excellence and making a meaningful impact in banking? As a Deposit Operations Specialist at First Bank, you'll play a vital role in ensuring the accuracy and integrity of deposit-related transactions, with a special focus on legal orders. You'll collaborate with internal teams, customers, and external agencies to deliver exceptional service, safeguard compliance, and drive process improvements. This is an exciting opportunity to grow your expertise, contribute to a high-performing team, and help shape the future of banking operations.</p> <p>In this Role You Will</p> <ul> <li>Ensure Regulatory Compliance: Accurately process subpoenas, levies, garnishments, and other legal orders in accordance with federal and state regulations and internal policies. </li><li>Deliver Exceptional Service: Provide expert guidance and support to branch staff and customers regarding deposit transactions and legal order status. </li><li>Resolve Complex Issues: Address and resolve inquiries related to deposits, account discrepancies, and transaction errors with professionalism and efficiency. </li><li>Maintain Accurate Documentation: Prepare, maintain, and report on all legal orders and deposit transactions, supporting audits and regulatory reviews. </li><li>Drive Process Improvement: Participate in initiatives to enhance operational efficiency and effectiveness across the Deposit Operations team. </li><li>Collaborate Cross-Functionally: Liaise with courts, attorneys, government agencies, and internal departments to ensure timely and accurate responses to legal requests. </li><li>Safeguard Confidentiality: Uphold the highest standards of confidentiality and accuracy in all aspects of deposit and legal order processing. </li></ul> <p>Qualifications, Competencies and Skills</p> <ul> <li>High school diploma or general education degree (GED); two years related experience and/or training preferred; or equivalent combination of education and experience. </li><li>In house experience of two years or more in any of the above areas or advanced knowledge in one or more areas. </li><li>PC proficiency in Word and Excel; 10 key by touch' is preferred. </li><li>Multi-lingual, a plus </li><li>High school diploma or equivalent required, associate or bachelor's degree in business, finance, or related field preferred. </li><li>1-3 years of experience in banking operations or a related field. </li><li>Proficiency in Microsoft Office Suite and core banking systems. </li><li>Strong analytical and organizational skills. </li><li>Excellent verbal and written communication skills. </li><li>Ability to interpret and apply regulatory requirements and internal policies. </li><li>Commitment to accuracy, confidentiality, and customer service. </li><li>Demonstrated problem-solving and critical thinking abilities. </li><li>Ability to work independently and collaboratively in a fast-paced environment. </li><li>Attention to detail and a proactive approach to process improvement. </li></ul> <p>Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.</p> <p>Diversity</p> <p>At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.</p> <p>First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.</p> <p>Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.</p> <p>At First Bank, we embrace a hybrid work environment which allows employees to work at an alternative location depending upon the needs of their job and team. The in-office days are designed to inspire increased collaboration, development, productivity, and quick decision making.</p> <p>Hybrid schedules should include at least two full days in the office with more or all in-office days expected of our client facing teams and the groups that support them in the business.</p> <p>The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current pay: Min $21.85 - Avg $26.75</p>