<p>Posting Summary</p> <p>Logo Posting Number STA00099PO26 Job Family Enrollment Management Job Function Enrollment Management USC Market Title Enrollment Manager Lead Link to USC Market Title https://uscjobs.sc.edu/titles/132615 Job Level M0 - Managerial Business Title (Internal Title) AD Admissions - Operations Campus Aiken Work County Aiken College/Division USC Aiken College/Division Level Department AIK Admissions State Pay Range G10 USC Market Range MRG - $57,779 $72,224 $86,669 Anticipated Hiring Range $57,779 - $72,224 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule Basis 12 months Job Search Category Other Professional</p> <p>About USC</p> <p>About University of South Carolina</p> <p>From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.</p> <p>Veterans' Preference Statement</p> <p>The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.</p> <p>Benefits for FTE Positions</p> <p>The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.</p> <p>Position Description</p> <p>Advertised Job Summary</p> <p>Associate Director of Operations, Salary: $57,779 - $72,224 per year, USCA Admissions</p> <p>The Associate Director of Operations manages technological aspects of Customer Relationship Management (CRM) system utilization and training. Supervises admissions processors in the Office of Admissions and provides training to university personnel on CRM usage. Oversees the application process for first- time freshmen, transfer students, graduate students, and assists students gaining readmission to the University. Knowledge/Skills/Abilities: Working knowledge of enterprise systems (ideally Ellucian), university specific or corporate CRM's, and various Microsoft Office suite software (Word, Outlook, Access, Excel, PowerPoint, Publisher). Ability to work with a diverse group of individuals, and ability to balance priorities. Strong communication skills (oral and written) and public presentation skills. Ability to build relationships with prospective students, parents, and guidance counselors. Minimum requirements: Bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Preferred: Master's degree. Professional experience in university admissions office, recruiting students, utilizing/managing CRM systems, supervision of professional admissions staff, coordinating of communication plans. Application deadline: March 15, 2026. USCA is an AA/EOE. We strive to cultivate an environment that is open, welcoming, and supportive of all individuals.</p> <p>Job Related Minimum Required Education and Experience</p> <p>Requires a bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.</p> <p>Required Certification, Licensure/Other Credentials Preferred Qualifications</p> <p>Master's degree. Professional experience in university admissions office, recruiting students, utilizing/managing CRM systems, supervision of professional admissions staff, coordinating of communication plans.</p> <p>Knowledge/Skills/Abilities</p> <p>Working knowledge of enterprise systems (ideally Ellucian), university specific or corporate CRM's, and various Microsoft Office suite software (Word, Outlook, Access, Excel, PowerPoint, Publisher). Ability to work with a diverse group of individuals, and ability to balance priorities. Strong communication skills (oral and written) and public presentation skills. Ability to build relationships with prospective students, parents, and guidance counselors.</p> <p>Job Duties</p> <p>Job Duty</p> <p>Manages the Slate CRM system overseeing the end-to-end application processing workflow, including receipt, review, and completion of applicant files as well as the data transfer to Student Information System (Banner). Works on creating streamlined processes to help increase the efficiency and accuracy of applications.</p> <p>Essential Function Yes Percentage of Time 30 Job Duty</p> <p>Supervise and support operations and processing staff. Provide training, professional development, and performance management. Delegate tasks and monitor progress to ensure goals are met. Collaborate with directors and associate directors on admissions strategy and enrollment management.</p> <p>Essential Function Yes Percentage of Time 20 Job Duty</p> <p>Serve as the Slate system administrator, overseeing database setup, maintenance, and updates. Work to find ways to streamline and improve the information feed between the two systems (Slate and Banner). Work with upper management to define update and maintenance strategy. Will offer training of the system to new and continuing members of the Office of Admissions and university staff as needed.</p> <p>Essential Function Yes Percentage of Time 20 Job Duty</p> <p>Maintain accuracy and integrity of applicant and student records. Ensure compliance with FERPA, NACAC, and institutional policies. Conduct regular audits of admissions data and processing workflows.</p> <p>Essential Function Yes Percentage of Time 20 Job Duty</p> <p>Other duties as assigned to enhance enrollment.</p> <p>Essential Function Yes Percentage of Time 10</p> <p>Position Attributes</p> <p>Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.</p> <p>Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential</p> <p>Posting Detail Information</p> <p>Number of Vacancies 1 Desired Start Date Job Open Date 02/23/2026 Job Close Date 03/15/2026 Open Until Filled No Special Instructions to Applicant</p> <p>In addition to completing the online application, please also upload your resume and a separate cover letter.</p> <p>Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.</p> <p>We are only accepting applications submitted by March 15, 2026.</p> <p>Quicklink for Posting https://uscjobs.sc.edu/postings/202748 EEO Statement</p> <p>The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.</p> <p>Supplemental Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li> <ul> <li>Do you have at least a Bachelor's Degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience? </li></ul> </li><li>Yes </li><li>No </li></ul> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Cover Letter </li><li>Resume </li></ul> <p>Optional Documents</p>