<p>MINIMUM QUALIFICATIONS:</p> <p>Successful completion of an undergraduate degree in a related field, OR high school graduate or GED and three year of documented education, training and/or experience in real estate transactions including title and legal, delinquent collections, and/or cash management, including cashier duties and banking.</p> <p>KNOWLEDGE, SKILLS & ABILITIES:</p> <ul> <li>Knowledge in internet research skills </li><li>Intermediate customer service skills, including ability to maintain professionalism </li><li>Intermediate organizational skills </li><li>Intermediate knowledge of professional writing standards </li><li>Intermediate knowledge in IAS World </li><li>Intermediate skills in using Microsoft Office, including Excel </li><li>Ability to work productively in a team or as a group </li><li>Ability to multi-task in a fast pace environment </li><li>Knowledge of the basic understanding of real estate transactions </li><li>Ability in data entry skills </li><li>Ability to work accurately and repetitively </li></ul> <p>ESSENTIAL JOB FUNCTIONS:</p> <ul> <li>Basic knowledge of delinquent collection process </li><li>Basic skill in enrolling delinquent taxpayers into payment </li><li>Basic knowledge in monitoring payment plans: ability to calculate penalty and interest, prepare defaulted bills, keep a record of completed and defaulted plans per the schedule of retention </li><li>Basic knowledge in helping taxpayers enroll in TIPP when delinquency is paid in full </li><li>Basic knowledge of Lucas County Land Bank and Auditor processes such as side lot transfer, owner occupied credit, and tax adjustments </li><li>Basic knowledge of the foreclosure process including court costs, and ordering title work </li><li>Basic knowledge of the City of Toledo inspections/code violations in regards to foreclosed properties </li><li>Assist in the Delinquent/Collections Que </li><li>Assist with opening mail </li><li>Assist general public, lawyers, realtors and bankers </li><li>Other related duties as assigned </li></ul>