<p>Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we've raised over $160M in venture capital and have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.</p> <p>We are seeking a Training Manager to join Bevi's Technical Services and Partner Operations Team.</p> <p>This role reports to the Sr. Director of Technical Services and will be responsible for the development, organization, and delivery of training programs for our Partner network. The ideal candidate will be passionate about learning and development, thrive in a cross-functional environment, and be excited to contribute to Bevi's mission by enabling outstanding field support and customer experiences through scalable training programs.</p> <p>Your Day to Day</p> <ul> <li>Design and manage a comprehensive training program for Bevi's Partner Technicians, including onboarding and ongoing certification paths, as well as internal agents, Bevi Field Operations technicians, and Operations service providers </li><li>Partner with the Technical Content Manager for the development and maintenance of training materials such as guides, videos, LMS content, and troubleshooting documentation </li><li>Coordinate and facilitate training sessions, both virtual and in-person, ensuring consistent quality and engagement across regions </li><li>Own the Bevi Certification process, including content updates, testing standards, compliance tracking, and recertification cycles </li><li>Collaborate closely with Product, Engineering, and Technical Services teams to ensure training content reflects the latest product features and best practices </li><li>Analyze training effectiveness and make continuous improvements based on feedback, performance data, and partner outcomes </li><li>Support cross-functional initiatives that drive partner enablement and service quality at scale </li></ul>