<ul> <li>Area of Interest: Support Services </li><li>FTE/Hours per pay period: 1.0 </li><li>Department: Security </li><li>Shift: Wednesdays 1500 - 2300, Thursdays 2300 - 0700, Fridays/Saturdays 1900 - 0700 </li><li>Job ID: 164700 </li></ul> <p>Overview</p> <p>A Security Officer I is responsible for providing services that seek to create a safe and secure environment for the hospital community. The Security Officer undertakes activities designed to identify, deter, abate, or correct situations; both routine and emergent that are within the scope of responsibility for the department, as they occur on hospital owned or controlled property.</p> <p>Why UnityPoint Health?</p> <p>At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.</p> <p>Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.? Here are just a few:</p> <ul> <li>Expect paid time off, parental leave, 401K matching and an employee recognition program. </li><li>Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. </li><li>Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. </li></ul> <p>With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.</p> <p>And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.</p> <p>Find a fulfilling career and make a difference with UnityPoint Health.</p> <p>Responsibilities</p> <p>The Security Officer I is to provide a safe and secure environment for all of UnityPoint Health-JRMC Hospital properties. Provide input in developing security procedures, which address the day to day physical security needs of the hospital. Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations; good public relations skills, including listening, providing clear explanations, accurate directions, displays a helpful attitude and answers questions in a cheerful professional manner. Builds and maintains professional customer relations with patients, visitors, staff and physicians. Work closely with and maintain good relationships with outside law enforcement agencies. Patrols the campus grounds and buildings on foot or on mobile patrol in all weather and climate conditions. Monitors persons accessing JRMC property and buildings to determine whether they are present for legitimate reasons. Communicates daily security on-duty activity to the Emergency Communications Center (ECC) for proper documentation. May be required to work as a dispatcher in the ECC if needed. Responds to emergency and routine requests for service. Documents relevant incidents, conducts investigations as appropriate, monitors security cameras and other equipment as directed. Successful completion of these duties on a regular basis contributes to the UnityPoint Health- JRMC Hospital goal of quality patient care, helping to provide for a safe and secure environment for patients, visitors and staff. Must maintain complete confidentiality of patient/hospital information.</p> <ul> <li>Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. </li><li>Demonstrates ability to meet business needs of department with regular, reliable attendance. </li><li>Employee maintains current licenses and/or certifications required for the position. </li><li>Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. </li><li>Completes all annual education and competency requirements within the calendar year. </li><li>Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance. </li></ul> <p>Qualifications</p> <p>QUALIFICATIONS:</p> <p>Minimum Requirements</p> <p>Identify items that are minimally required to perform the essential functions of this position.</p> <p>Preferred or Specialized</p> <p>Not required to perform the essential functions of the position.</p> <p>Education:</p> <p>High School Diploma / GED</p> <p>Criminal Justice/Law Enforcement Degree</p> <p>Experience:</p> <ul> <li>Security Officer Experience </li><li>Healthcare Security Experience </li><li>Law Enforcement background </li></ul> <p>License(s)/Certification(s):</p> <ul> <li>Valid driver's license when driving any vehicle for work-related reasons. </li></ul> <p>Knowledge/Skills/Abilities:</p> <ul> <li>Writes, reads, comprehends and speaks fluent English </li><li>Must possess excellent communication skills </li><li>Must be able to work with all customers (associates, patients, physicians, public) </li><li>Must be able to perform duties in a multi-task environment with multiple priorities. </li><li>Must be able to communicate effectively with people of diverse professional, educational, cultural and lifestyle backgrounds. </li><li>Knowledge of applicable federal, state and local laws/regulations </li><li>Knowledge of Federal Communications guidelines regarding radio traffic etiquette. </li></ul>