<p>Are you looking for a great career opportunity that offers growth, and an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships and Personal Service.</p> <p>Merchants and Marine Bank has been proudly serving the communities along the Gulf Coast since 1899.</p> <p>Apply today to join the team and start serving the people in the community!</p> <p>Why Work for Us</p> <p>By joining our team, you can expect opportunities to enhance personal skills as well as professional growth.</p> <p>Benefits and Total Rewards</p> <p>The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following:</p> <ul> <li>Retirement - 401k </li><li>Medical, Vision, and Dental Insurance </li><li>Telemedicine </li><li>Term Life, AD&D and Disability Plan </li><li>Employee Assistance Program </li><li>Paid time Off </li><li>Paid Holidays (11) </li><li>Tuition Assistance </li></ul> <p>Job Summary</p> <p>Primary duties are to assist customers, other retail employees, and the bank to promote account services. Provide excellent customer service while adhering to the banks Customer Service Expectations.</p> <p>Essential Functions and Responsibilities</p> <ul> <li>Greet customers, bank visitors and vendors aiding in directing them to the appropriate department. </li><li>Answer calls, when necessary. Assist in providing customer support or transferring them to the appropriate department or Line of business. </li><li>Perform account maintenance to aid customers with printing off statements, updating account information, issuing debit cards and any other new account maintenance items. </li><li>Responsible for opening, closing, assisting with audits and system file maintenance for safe deposit boxes. Provides access to safe deposit box entry. </li><li>Provides notary services for clients, ensuring all bank and state regulatory guidelines are adhered to. </li><li>Process and document mail transactions in a timely and accurate manner. Contact clients for effective problem resolution when errors are identified. </li><li>Serve as a back up to the Retail Bankers as needed. Process financial transactions with a high degree of accuracy and attention to detail. </li><li>Must maintain a high degree of confidentiality with attention to security and compliance. </li><li>Assist with monthly and quarterly audits as needed. </li><li>Other duties as assigned by management. </li></ul> <p>Qualifications</p> <ul> <li>Minimum 2 years bank, customer service or high-level retail experience. </li><li>Some cash handling experience preferred. </li><li>Customer service experience with an elevated level of professionalism. </li><li>Ability to communicate effectively with customers and public. </li><li>Excellent computer software skills including Microsoft Office. </li><li>Strong people and organizational skills. </li><li>High School Diploma Required </li></ul> <p>Working Conditions</p> <ul> <li>Office environment </li><li>40 hours per week, Monday through Friday </li><li>The employee is often required to operate a computer, printer, copy machine, calculator, telephone, and/or other office equipment. </li><li>While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk. </li></ul> <p>For more information, contact Careers@MandMbank.com.</p>