<p>JOB TITLE: IT Desktop Support Intern</p> <p>CLASSIFICATION: Nonexempt/Full Time</p> <p>LOCATION: Corporate Headquarters - Bridgeton, MO</p> <p>REPORTS TO: Regional IT Manager</p> <p>DATE: 6/2/25</p> <p>Job Summary: Zoltek is looking for an IT Desktop Support Intern to join our IT Team at our Corporate Headquarters.</p> <p>Do you want to work for the world's largest manufacturer of carbon fiber pultrusion? This position requires a team player who is eager to learn. Zoltek's IT strategy is a hybrid approach with cloud services integrated to on-premises systems used for manufacturing.</p> <p>Essential Duties & Responsibilities:</p> <ul> <li>Diagnose calls to determine the level of technical assistance required; if unable to resolve the problem, transfer calls in accordance with escalation procedures. </li><li>Provide support for all Zoltek employees IT related issues; work with available resources to provide effective solutions. </li><li>Place, enter PO requisitions for new hardware purchases. </li><li>Travel to STP, MRP plants to provide on-site printer, pc, and network support. </li></ul> <p>You will love it here if:</p> <ul> <li>You are eager to learn. </li><li>You pay great attention to details. </li><li>You can work collaboratively and independently. </li></ul> <p>Knowledge and Skills:</p> <ul> <li>Basic Knowledge of troubleshooting Windows-based computer systems and servers. </li><li>Basic Knowledge of Microsoft Software(s) such as Word, Excel, PowerPoint, and Outlook. </li></ul> <p>Qualifications:</p> <ul> <li>Current classes toward a Bachelor's degree in Computer Science or related field </li><li>We will provide in-person, video tutorials training for tools, and technologies used in IT department. </li></ul> <p>Work Environment:</p> <p>The work environments characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Office environment (majority of time spent) </li><li>Manufacturing environment where loud noise, strong odor, dirt may be present (occasionally) </li></ul> <p>Physical Demands</p> <p>The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job.</p> <ul> <li>Sitting at a desk and computer for extended periods of time. </li><li>Intermittent physical activity including bending, reaching, and prolonged periods of sitting. </li><li>Employee is regularly required to use hands to finger, handle, or feel. </li></ul> <p>Safety:</p> <p>Tasks related to environmental management, occupational health and safety management, and energy management:</p> <ul> <li>compliance with occupational health and safety management standards; and if necessary, make colleagues and subcontractors to comply with OHSA standards; </li><li>report non-compliance connected with environmental protection, occupational health and safety to your direct supervisor; </li><li>contribute to the improvement of the efficiency of the environmental management and occupational health and safety management. </li></ul> <p>Zoltek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender identity, sex, sexual orientation or expression, religion, national origin, marital status, age, disability, veteran status or any other protected status. Zoltek does not hire individuals who require sponsorship eligibility in the U.S.</p>