<p>Overview</p> <p>Work Arrangement:</p> <ul> <li>After the initial training period, this is a hybrid role, working onsite in our Wilmington, DE office.* </li></ul> <p>Daily Quality Assurance (QA) and monitoring of the Bank's transactional activities to identify risks, trends, and potential unusual activity. Ensures transactional activities are in accordance with regulatory and bank's guidelines. Assists with escheatment processing and other duties as assigned.</p> <p>Responsibilities</p> <p>Essential Functions</p> <p>Conducts daily QA review and monitoring of transactional activities. Communicates activity findings to department and management team per department procedures and timelines. Tracks resolution of findings and communicates to management. Maintains reports, resolution responses and supporting documentation in centralized location. Analyzes transactional information to identify risks, trends, and potential unusual activity. Escalates unusual activity to management. Assists in escheatment processing per departmental policies and procedures. Performs other related departmental duties such as processing treasurer checks, insurance maintenance, and file room support.</p> <p>Qualifications</p> <p>Education/Experience Requirements</p> <ul> <li>High school or GED or an equivalent combination of training and experience. </li><li>2 years financial services operations experience. </li></ul> <p>Preferred Requirements</p> <ul> <li>Associates Degree preferred. </li><li>Proficiency in Microsoft Office Suite (Outlook, Excel, Word) applications. </li><li>Strong attention to detail and analytical skills. </li><li>Efficient and accurate data entry skills. </li><li>Strong verbal, written, and interpersonal communication skills. </li><li>A team player, able to work effectively in a team fostered, multi-tasking environment. </li></ul> <p>Background & EEO Statement</p> <p>This job will be open and accepting applications for a minimum of five days from the date it was posted.</p> <p>Working at The Bancorp Bank, N.A. and Benefits Information: click here</p> <p>Diversity & Background Screening</p> <p>Diversity & Inclusion at The Bancorp Bank: click here</p> <p>The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.</p> <p>Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.</p> <p>#LI-CB1</p> <p>#LI-Hybrid</p>