<p>Under the supervision of the Medical Records Supervisor, the HIM Representative Level I will process medical records, maintain and organize medical records files and greet patients and visitors that come to the Reception Desk.</p> <p>Pay Range: The expected base pay for the position is $18-$25 per hour and may be increased based on other factors, such as language, certifications, etc.</p> <p>Duties & Responsibilities:</p> <ul> <li>Answer telephone, respond to patient & third party inquiries regarding forms, medical records requests </li><li>Promote a positive experience when interacting with patients and other customers </li><li>Greet and appropriately direct patient and visitors that come to the Reception Desk for Medical Records, Administration, Case Management, SCO Program, Ryan White Program, Advocates, and Behavioral Health </li><li>Follow up with medical providers via email, phone and fax regarding form completion </li><li>Sort faxes and mail </li><li>Process Medical Records following established protocols </li><li>Scan/Index signed documents into Electronic Medical Record (EMR) system </li><li>Pull/file Radiology jackets </li><li>Review Medical Record files to ensure correctness and completeness </li><li>Perform other related duties as assigned by supervisor </li><li>Schedule: 9a-5p Monday - Friday 35hrs/week with a possibility of working up to 40 hours/week as needed). 100% on site. Post pandemic, there may be a need for some slight flexibility, such as until 6 pm 2 evenings a week. </li></ul>