<p>If you're looking for a role where your skills are truly valued and your growth is supported in a culture built on balance, flexibility, and teamwork, then Old Republic Risk Management has the opportunity for you. We're searching for a Claim Services Coordinator to join our Brookfield-based team full-time, on-site, where collaboration isn't just encouraged-it's essential. As a Claim Services Coordinator, you'll play a vital role in supporting our claims operation while being surrounded by professionals who care deeply about quality, precision, and people.</p> <p>At Old Republic Risk Management, we believe in more than just getting the job done-we believe in doing it together, with integrity and respect. As a Claim Services Coordinator, you'll be the go-to problem solver, providing essential technical support to the claims services staff and acting as a key resource on compliance matters such as the Medicare, Medicaid, and SCHIP Extension Act (MMSEA Section 111). You'll bring your strong attention to detail to examine complex correspondence, interpret data with accuracy, and determine the appropriate response using a variety of tools and resources.</p> <p>Communication is a cornerstone of success in this role. As a Claim Services Coordinator, you'll handle inbound and outbound calls from claimants, medical providers, attorneys, and other stakeholders-each interaction a chance to create a positive and professional experience, even under pressure. Your ability to listen actively, provide clarity, and resolve concerns will not only enhance the customer journey but also reflect the excellence we strive for at every level.</p> <p>You'll also collaborate directly with workers compensation bureaus, legal representatives, and third-party adjusters to ensure documentation is complete and accurate, following up with persistence and care. As a Claim Services Coordinator, you'll assist in onboarding new team members, provide ongoing training, and even serve as a back-up to the Claims Services Supervisor. You won't just be part of the team-you'll be instrumental in helping it thrive.</p> <p>We're seeking a Claim Services Coordinator with a high school diploma (or equivalent) and at least two years of related experience. If you're someone who thrives in a fast-paced, service-driven environment and is motivated by making a difference behind the scenes, this is the perfect role for you. Being a Claim Services Coordinator at Old Republic Risk Management means having the support of a team that values your contributions and the work-life balance to enjoy your success outside the office.</p> <p>Come grow your career in a company where people matter and culture is more than a buzzword. Apply now to be our next Claim Services Coordinator and discover the difference of working with a company that's built to last-and built for you.</p> <p>Who We Are</p> <p>Old Republic Risk Management (ORRM) serves the casualty insurance needs of large corporate and group clients across industries vital to the North American economy. We pioneered the alternative market approach to insurance risk management and have worked with Fortune 500 companies and large enterprises since the early 1950s. ORRM specializes in innovative solutions including large deductibles, self-insurance, and captive mechanisms. Our brand is recognized for best-in-class service, product stability, responsiveness, and the flexibility to meet customer needs. We are well-positioned for profitable growth through the strength of our core offerings.</p> <p>Why Old Republic Risk Management?</p> <p>We're committed to finding bright, passionate individuals who share our values. In return, we offer support, flexibility, and a collaborative, open-door culture that fosters growth at work, at home, and in the community.</p> <p>Company Benefits</p> <p>Financial: Competitive salary, 401(k) Savings & Profit-Sharing Plan with company match, Roth investment options, 529 Education Savings Plan, Employee Referral Bonus Program.</p> <p>Health: Medical, Dental, and Vision Insurance, Flexible Spending & Health Savings Accounts, Life and Supplemental Life Insurance, Long-Term Disability Insurance, Paid Leave of Absence Benefits, Accident & Critical Illness Insurance, Pet Insurance.</p> <p>Work-Life Balance: 37.5-hour standard work week, Casual business attire, On-site fitness center (Brookfield), Generous Paid Time Off (PTO), Paid holidays, Calm app subscription, Volunteer opportunities, Company-sponsored events and outings.</p> <p>Old Republic Risk Management is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.</p>