<p>Summary of Position</p> <p>Assists higher-level administrators in communications and media relations for the university. Oversees the YSU Social Media team and assists in the planning and implementation of the university's news communications, online campaign management and online content management, and assists in enhancing media relations efforts.Provides strategic leadership and direction for multiple programs or major functional areas within the department/division. Plans, develops, and implements organizational initiatives with significant operational scope and complexity. Works under direction and receives assignments and orders in general terms and is usually expected to complete an assignment within a determined time frame but is free to work out the details and sequences. Interprets regulations, policies, etc. for the guidance of other employees or the public; administers regulations and/or policies.</p> <p>Position Information</p> <p>Essential Functions and Responsibilities:Provides general oversight and administration of any assigned program, initiative, or objective, including supervision of staff. Assigns and reviews work; establishes timeframes for the completion of assigned tasks; trains and orients new employees; approves/disapproves requests for paid leaves; interviews candidates for employment and makes recommendations for hire; evaluates employee work performance; receives and responds to grievances; helps with the development of unit work procedures and policies.</p> <p>Serves as the university's key communications and media relations contact, in the absence of the Director.</p> <p>Enhances the university's efforts related to internal communications.</p> <p>Responds to inquiries from the news media; develops contacts/relationships with media outlets; assists in planning, preparing, and conducting news conferences and other media-related events.</p> <p>Writes, edits, and publishes news releases and articles to and for various university publications, including the This Week @ YSU, Excellence @ Work, YSU Magazine and the YSU News Center.</p> <p>Manages and maintains the university's Faculty Experts List.</p> <p>Monitors and listens to social media messaging regarding the university and develops appropriate responses as needed.</p> <p>Develops and executes content strategies for YSU email and other online applications. Assists with layout and content for the internal email communication platform.</p> <p>Provides guidance to campus for internal communications questions/strategies.</p> <p>Oversees the university's overall efforts related to communicating student, faculty and alumni success, including but not limited to identifying, researching and producing communication pieces to expand exposure to student/faculty/alumni success, and developing appropriate vehicles to distribute and promote such successes, i.e. Merit, web, email, social media, news media, events, etc.</p> <p>Works with the leadership on campus/community communications as part of the university crisis communication team.</p> <p>Provides editing and proofreading services as needed/requested for campus communications.</p> <p>Stays updated on technology and research. Oversees and leads other communications initiatives as assigned.</p> <p>Provides oversight and strategic direction for multiple programs, initiatives, or objectives, including supervision of managers. Establishes priorities and goals for assigned areas; develops staffing plans; approves work plans developed by lower-level managers; develops and implements unit-wide policies and procedures.</p> <p>Develops, implements, and evaluates policies and procedures for assigned areas. Interprets and adapts broader organizational policies to meet the specific needs of the department.</p> <p>Participates directly in the strategic planning process for the department. Develops long-range plans, goals, and objectives for assigned areas aligned with broader organizational strategy.</p> <p>Directs the overall planning, implementation, and evaluation of multiple program areas or a major department/division function with significant operational complexity and resource requirements.</p> <p>Researches and makes recommendations to supervisor regarding assigned area's policies and procedures as it relates to completion of work and/or provision of services; administers regulations and/or policies.</p> <p>Prepares reports and other information/documentation to assist the supervisor in strategic planning of the assigned area.</p> <p>Manages daily tasks related to one or more assigned components of a department's/division's overall programs and/or services.</p> <p>Designs and delivers training materials and/or other supporting documentation necessary for the operation of the assigned area.</p> <p>Analyzes complex data sets and prepares comprehensive reports with recommendations for leadership.</p> <p>Researches and recommends process improvements for departmental operations on a routine or regular basis. Evaluates effectiveness and recommends enhancements of services.</p> <p>Participates and/or leads complex projects, including implementation plans, timelines, and resource requirements.</p> <p>Coordinates daily tasks related to one or more assigned components of overall programs and/or services as assigned.</p> <p>Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of overall goals and objectives.</p> <p>Prepares and maintains accurate records of daily tasks in accordance with applicable policies and procedures and assures timely communication with supervisor, staff, and students where appropriate.</p> <p>Gathers data and prepares reports and other information/documentation for supervisory review?related to programs and/or services, or one or more assigned components.</p> <p>Prepares for and attends events.</p> <p>Remains informed of current developments and procedures pertinent to duties; participates in staff development activities; attends meetings, conferences, and other events.</p> <p>Other Functions and Responsibilities:Trains new hires.</p> <p>Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.</p> <p>Equipment Operated:Computer and all other standard office equipment.</p> <p>Work Schedule:Typically, Monday through Friday.</p> <p>Supervision Exercised:Supervision is exercised over staff and student employees.</p> <p>Reports to: Director, Marketing and Communications</p> <p>Qualifications and Competencies</p> <p>Required Certifications, Training, and/or Licensures:None</p> <p>Knowledge, Skills, and Abilities:</p> <p>Knowledge of: social media best practices; strategic planning process; policy administration; process improvement; supervisory techniques; university policies and procedures<em>; office practices and procedures; department/division goals and objectives</em>; department/division policies and procedures<em>; workplace safety practices and procedures</em>; English grammar and spelling; records management; office management; project management.</p> <p>Skill in: use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.</p> <p>Ability to: deal with problems involving several variables within familiar context; define problems, collect data, establish facts, and draw valid conclusions; determine material and equipment needs; calculate fractions, decimals, and percentages; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; prepare accurate documentation; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one task to another; work independently and in a team environment; develop and maintain effective working relationships.</p> <p>(*) Developed after employment.</p> <p>Minimum Qualifications:At least a bachelor's degree in journalism, English, communications, or another related discipline. Three years of progressive experience working in news, public relations, and/or communications. Prior experience must include strong writing/editing background in various fields such as: news reporting, business and marketing, feature stories, or creative/social media.</p> <p>Preferred Qualifications:Knowledge of social media best practices. Experience with social media scheduling/listening tools. Experience in higher education and/or non-profit. Experience working with Adobe products and email marketing software (i.e., Constant Contact, MailChimp, etc.). Experience updating web pages and/or working with content management systems. Prior supervisory experience.</p>