<p>Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions to Radiation Oncology.</p> <p>Reports to: Office Manager</p> <p>Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.</p> <p>Drag Edit Delete</p> <p>Distributes and explains forms, documents, and educational handouts to patients or family members.</p> <p>Drag Edit Delete</p> <p>Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.</p> <p>Drag Edit Delete</p> <p>Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.</p> <p>Drag Edit Delete</p> <p>Maintains an acceptable registration error rate & collections goal.</p> <p>Drag Edit Delete</p> <p>Schedules patients for follow-up appointments after completion of radiation treatments</p> <p>Drag Edit Delete</p> <p>Receives, screens, and routes visitors and telephone calls. Responds to, escalates, and follows up on inquiries and problems as appropriate</p> <p>Drag Edit Delete</p> <p>Generates monthly quality assurance reports for cancelled or no-show patient appointments and documents information appropriately in the medical record.</p> <p>Drag Edit Delete</p> <p>Trained to serve as back up to the Operations Facilitator.</p> <p>Minimum Education</p> <p>High school diploma or equivalent - Required</p> <p>Drag Edit Delete</p> <p>Minimum Education</p> <p>Two years college or medical office specialist education - Preferred</p> <p>Drag Edit Delete</p> <p>Required Skills</p> <p>Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance.</p> <p>Drag Edit Delete</p> <p>Minimum Work Experience</p> <p>Minimum six (6) months medical office/hospital business experience in insurance billing procedures - Required.</p> <p>Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran</p>