<p>At Utah Valley University, our Police Dispatchers play a critical role in safeguarding the campus community by serving as the first point of contact during both emergency and non-emergency situations. This vital position coordinates timely and effective responses by dispatching officers, emergency medical personnel, and necessary resources, ensuring the safety and well-being of students, faculty, staff, and visitors.</p> <p>As a valued member of our public safety team, you will monitor police radio communications, document service requests in a modern records management system, and uphold established protocols to provide accurate, efficient, and calm support under pressure. UVU invests in your success through ongoing training, certification maintenance, and opportunities to enhance your skills, allowing you to make a meaningful difference in a dynamic and supportive campus environment.</p> <ul> <li>Receives incoming calls concerning crimes, emergencies, and other requests for police and other campus services. Broadcasts calls to patrol officers instructing them to investigate complaints or requests when appropriate. Records calls broadcast and complaints received via data entry using computers.  </li><li>Monitors alarm systems for all university buildings. Coordinates departmental paging in the event of a campus emergency. Relays radio and telephone messages between police officers and the community. Controls access to police department secured areas and monitors the departments and school's closed circuit camera and intercom systems. </li><li>Operates a National Crime Information Center NCIC computer, a computer-aided mobile dispatch CAD system, and an 8 mhz radio console. Performs various clerical duties including completing the electronic dispatch log and filing police reports.  </li><li>Performs miscellaneous job related duties as assigned.  </li></ul> <p>High School Diploma, or GED Equivalent, and six months of related experience.</p> <p>Preferred Qualifications:</p> <ul> <li>Previous dispatch experience and the following certifications: </li><li>EMD </li><li>EFD </li><li>EPD </li><li>BLS </li><li>EMT </li><li>UTAH POST </li><li>UCJIS </li><li>BCI </li></ul> <p>Knowledge</p> <ul> <li>Familiar with computers, phones, and/or radio systems. </li></ul> <p>Skills</p> <ul> <li>Type a minimum of 40 WPM. </li></ul> <p>Abilities</p> <ul> <li> <p>Ability to react calmly and effectively in emergency situations.</p> </li><li> <p>Ability to perform multiple tasks and solve problems in a technical setting.</p> </li><li> <p>Ability to interact and communicate with people over the telephone, often in stressful situations.</p> </li></ul>