<p>Community Life Service Coordinator Historic South End About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where all people can thrive About Community Life Community Life CL is The Community Builders TCBs place based model that uses healthy and stable housing as a platform for connecting our residents to services community resources and opportunities so they can thrive By creating programs and building strategic partnerships with residents and local stakeholders CL helps create pathways to opportunities in early education economic mobility youth development community engagement voting registration healthy living and resident leadership Position DescriptionReporting to the Community Manager the Community Life Service Coordinator SC develops and coordinates support services for residents of Historic South End Apartments in Boston The SC will ensure resident and community success through close work with property management building and sustaining relationships with local and regional partners planning programs and other on site opportunities for residents and working one on one with residents to assist them in achieving their goals This role is required to be on site 5 days per week Community Life Service Coordinator role at TCB Work with local organizations to successfully implement community engagement initiatives including the annual CL QuestionnaireDevelop and monitor progress of the Community Success Plan a one year data informed strategic plan outlining site priorities strategies and activities to meet CL outcomes by 2025Track and report on progress as required by partners and funders to fulfill grant commitmentsBuild relationships with residents to better understand their aspirations and goals and connect them with local resources and opportunitiesConduct new welcome orientations for new residentsCreate consistent outreach and communication with residents including newsletters flyers telephone calls and door knockingUse of TCBs data collection and analysis systems CL Dynamics and Power BI to document services provided to residents and outcomes achievedParticipation and coordination of resident support and resources around housing stabilization issues such as late rent payments housekeeping and other lease violationsParticipate in ongoing professional development at least 12 hours per year that pertain to the SC positionRecruit and lead volunteers and interns to assist on the siteOther duties and responsibilities as requestedKnowledge Skills and AbilitiesExperience working with families of diverse backgrounds and issues relating to financial mobility community engagement health and wellness and other social determinants of healthAbility to understand and respect values attitudes and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning implementing and evaluating programs and servicesCapable of building and maintaining positive relationships with a wide variety of stakeholders including but not limited to residents senior staff volunteers interns and community partnersAbility to collect track and understand data in order to assess programs and partnerships and inform strategiesOperate in a timely manner with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partnersExcellent communication organization problem solving and writing skillsKnowledge of federal state and local policies affecting housing is a plusAbility to work some weekends and evenings is requiredBilingual Spanish speaker strongly preferredEducation & ExperienceBachelors degree with a focus in social work human services public health or community development2 years of overall professional experience working with seniors and people with disabilities in housing or human services agencies requiredProficiency with MS Excel PowerPoint Word Outlook and other computer programsPrevious engagement communication and collaboration with residents of diverse socioeconomic and cultural backgrounds preferredExperience working with partners and site team members to implement programs and initiativesKnowledge of Yardi Property Management databases Dynamics and Power BI is a plusBenefits Medical dental and vision insurance12 Paid Holidays & tenure based PTO accrualsEmployer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company matchTax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance ProgramSalary Range 55 65kThe Community Builders is an equal opportunity employer</p>