<p>Posting Close Date:</p> <p>Applicants must submit their completed application by 06-22-2025 at 11:59 p.m. MST</p> <p>Application and Special Instructions</p> <p>As part of the application process, all applicants are required to submit a chronological resume and cover letter at the time of the application. Applications that do not include both documents by the closing date of the recruitment will be considered incomplete and will not receive further consideration for this recruitment.</p> <p>The City of Tucson does not provide VISA sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</p> <p>Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable.</p> <p>Save the date: Interviews will be conducted in person on the week of July 14, 2025.</p> <p>Recruiter contact information: If you have any questions, please contact Liliana Almeraz at (520 )837-4303 or Liliana.Almeraz@tucsonaz.gov.</p> <p>ABOUT THIS JOB</p> <p>Position Specific Summary</p> <p>The Network Analyst position at the City of Tucson's Information Technology Department is responsible for providing analysis, evaluation and support for the Network Services team.?This position includes assisting with Cisco equipment configuration and installation, including various network projects, wireless site surveys and tickets.</p> <p>Work is performed under the supervision of the Information Technology Manager. This position does not supervise.</p> <p>Duties and Responsibilities</p> <ul> <li> <p>Evaluates, installs and upgrades code on switches using Trivial File Transfer Protocol (TFTP) servers to ensure devices are running current and secure. Configures and verifies switch settings, including port descriptions, Virtual Local Area Networks (VLANs), port status, and port types to align with network architecture and performance needs. Collaborates with Network Engineers to resolve escalated tickets through root cause analysis and process improvement recommendations.</p> </li><li> <p>Analyzes network service requests and troubleshoots both wired and wireless connectivity issues using command-line tools such as ping, traceroute, and name server lookup (nslookup). Utilizes network management tools to efficiently monitor the network, make configuration changes and troubleshoot wireless connection issues.</p> </li><li> <p>Conducts and analyzes wireless site surveys by collecting floor plans, gathering real-time signal data on-site, and evaluates results. Recommends improvements such as adding or relocating access points and presents findings to the Network Engineer for approval.</p> </li><li> <p>Collects and uploads network performance data, including wireless site survey results, into network management software. Prepares and generates comprehensive reports based on this data to identify trends, performance gaps, and areas for improvement.</p> </li><li> <p>Maintains organization of network storage room. Coordinates with the Information Technology (IT) Asset Management team to receive, inspect, and prepare new equipment. Applies asset tags following documented procedures and executes surplus processes for outdated or unused equipment according to established policies.</p> </li><li> <p>Installs and updates code on local networks such as Cradlepoint devices, while ensuring that each device maintains a current subscription-based license. Monitors license status and upcoming expirations and communicates when renewals are required.</p> </li><li> <p>Contributes to IT initiatives and cross-departmental projects by providing technical insights and supporting data-driven decision-making.</p> </li><li> <p>Performs all other duties and tasks as assigned.</p> </li></ul> <p>All duties and responsibilities listed are subject to change.</p> <p>MINIMUM QUALIFICATIONS</p> <p>Education:</p> <p>Associate degree.</p> <p>Experience:</p> <p>Two (2) years of directly related work experience.</p> <p>Any combination of relevant education and experience may be substituted on a year-for-year basis.</p> <p>Valid and unrestricted class D driver's license.</p> <p>Preferred Qualifications:</p> <p>Experience with Cisco operating systems</p> <p>Education in Computer Science or related field</p> <p>POSITION DETAILS</p> <p>Job Profile</p> <p>J0748 - Information Technology Analyst</p> <p>To view the full job profile including classification specifications and physical demands click here.</p> <p>Compensation Grade</p> <p>G107</p> <p>Hourly Range</p> <p>$26.57 - 39.86 USD</p> <p>The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.</p> <p>FLSA</p> <p>Exempt</p> <p>Position Type</p> <p>Regular</p> <p>Time Type</p> <p>Full time</p> <p>Department</p> <p>Information Technology</p> <p>Department Link</p> <p>No Website</p> <p>Background Check: This position has been designated to require a criminal background check.</p> <p>ABOUT US</p> <p>Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.</p> <p>Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status.</p> <p>City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD</p> <p>The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.</p> <p>Recruiter Name</p> <p>Liliana Almeraz (99363)</p> <p>Recruiter Email</p> <p>ccs_hr@tucsonaz.gov</p> <p>For Human Resources general questions please contact 520-791-4241.</p>