<p>Part Time Financial Aid Clerk - Support Staff</p> <p>Bookmark this Posting Print Preview | Apply for this Job</p> <p>Please see Special Instructions for more details. Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer</p> <p>Posting Details</p> <p>Posting Details (Default Section)</p> <p>Posting Number: 0603823</p> <p>Position Title: Part Time Financial Aid Clerk - Support Staff</p> <p>Position is: Part Time</p> <p>Position Type: Staff Position (Full Time/Part Time)</p> <p>Department/Ofc.: Student and Academic Services</p> <p>Position Description:</p> <p>Picture Yourself here! Why Join WCC?</p> <p>An inclusive, welcoming environment for our students, faculty & staff</p> <p>WCC tuition waiver of 3 credit hours per semester Retirement options and flexible schedules available Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more! Check out our Part Time Benefits here</p> <p>Essential Job Duties and Responsibilities: Demonstrate ability to work in a fast-paced environment with a strong attention to detail. Provide exceptional customer service over the phone, email, chat, virtual meetings and face-to-face to students and their families. Analyze, explain and advise on all aspects of financial aid to students and families. Receive and process student paper work using multiple forms of computer/office equipment while ensuring accurate data management. Actively and comprehensively problem solve while assisting students, parents, and staff with questions concerning the financial aid process and general WCC procedures. Attend financial aid meetings and workshops as approved by the Director of Financial Aid. Perform other duties as assigned by the supervisor.</p> <p>Work Environment: On Campus, fast-paced and high-demand.Hours/Schedule: This is a part time position that will not exceed 20 hours per week. The schedule may include some evenings until 7:00pm and occasional Saturday shifts.</p> <p>Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities: Equivalent of two (2) years full time successful work experience with one (1) year of customer service experience. Must be responsible, dependable, attentive to detail, and resourceful. Possess and demonstrate a "can do" attitude and a willingness to learn in a rapidly changing environment. Must have excellent data entry skills including accurate input of data. Ability to work in a high demand and fast paced environment. Strong technology skills and able to multitask between several computer programs to efficiently serve students. Ability to organize own workload and to work independently. Possess conflict resolution skills and experiences. Ability to appropriately handle confidential matters. Strong interpersonal and communication skills to deal effectively with the various community and college publics. Ability to use internet browsers, email and web searches. Ability in English usage and spelling, basic math, proofreading, filing and telephone etiquette. Ability to work some evenings until 7:00pm and occasional Saturday shifts. Demonstrated ability in various computer applications and operating systems, which may include Microsoft Office, Google, Zoom, GoToMeeting, etc.</p> <p>Preferred Qualifications: Additional Preferred Qualifications: College credits. Experience with computer operation on a Client/Server system.</p> <p>Posting Date: 02/26/2026</p> <p>Closing Date:</p> <p>Open Until Filled Yes</p> <p>Special Instructions to Applicants: Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer</p> <p>Salary/Hourly Rate: $17.21</p> <p>Salary Comments: Publicly available compensation information can be found: Here</p> <p>Supplemental Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li>Do you have equivalent of two (2) years full time successful work experience with one (1) year of customer service experience </li></ul> <p>Yes No</p> <ul> <li>Do you meet all other minimum qualifications? </li></ul> <p>Yes No</p> <p>Required Documents</p> <p>Required Documents</p> <p>Resume Cover Letter</p> <p>Optional Documents</p> <p>Letter of Reference 1 Unofficial Transcripts 1 Other Documents</p>