<p>Site: The General Hospital Corporation</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>Takes Patient Meals/Food Requests/Supplements/Formulas from the Patient Tray Line and delivers the Meals/Requests/Supplements/Formulas directly to the patient or Nursing staff; Adds requested hot beverages and frozen desserts to the tray before delivering to the appropriate location from the nearest Patient Galley; Uses mandatory Infection Control precautions and patient identifiers upon entering each patient room</p> <ul> <li>Records ticket numbers of all Meals/Food Requests taken for delivery </li><li>Delivers all Patient Requests within 45 minutes of the order being placed </li><li>Removes dirty trays from Patient's room or Nursing floor as needed </li><li>Assists Tray Line in all functions needed - preparation of Emergency Department Bags, Box Meals, etc. </li><li>Works Tray Line position if needed </li><li>Wipes down clean trucks and pushes the trucks into the hallway for the next meal </li><li>Assists in Dish Room as needed </li><li>Maintains high levels of sanitation in work area (including all equipment, carts, etc.) </li><li>Handles food in accordance to department, hospital, state, federal & JCAHO guidelines </li><li>Performs all other duties as assigned </li></ul> <p>QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and relate</p> <p>Qualifications</p> <p>Education</p> <p>High School Diploma or Equivalent preferred</p> <p>Can this role accept experience in lieu of a degree?</p> <p>Experience</p> <p>Knowledge, Skills and Abilities</p> <ul> <li>Ability to work independently but also be a team player. </li><li>Moderate physical effort requiring long periods of standing, walking, and periodic lifting of 50 pounds or more. </li></ul> <p>Additional Job Details (if applicable)</p> <p>Physical Requirements</p> <p>Must be able to lift 30 lbs. Able to walk / stand for extended periods</p> <ul> <li>Must be able to transport a minimum of 1 meal truck. </li><li>Must be able to work independently and prioritize tasks </li><li>Must be customer service orientated </li><li>Must be able to recognize potential needs of the patient </li><li>Must be dependable - no excessive absenteeism / lateness as per policy </li><li>Must follow safety procedures </li><li>Must be flexible - duties will change frequently based on operational needs </li><li>Standing Frequently (34-99%) </li><li>Walking Frequently (34-99%) </li><li>Sitting Occasionally (3-33%) </li><li>Lifting Occasionally (3-90%) 35lbs+ (w/assisted device) </li><li>Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) </li><li>Pushing Occasionally (3-90%) </li><li>Pulling Occasionally (3-90%) </li><li>Climbing Occasionally (3-33%) </li><li>Balancing Frequently (34-66%) </li><li>Stooping Occasionally (3-33%) </li><li>Kneeling Occasionally (3-33%) </li><li>Crouching Occasionally (3-90%) </li><li>Crawling Occasionally (3-33%) </li><li>Reaching Occasionally (3-90%) </li><li>Gross Manipulation (Handling) Frequently (34-66%) </li><li>Fine Manipulation (Fingering) Frequently (34-66%) </li><li>Feeling Constantly (67-100%) </li><li>Foot Use Rarely (Less than 2%) </li><li>Vision - Far Constantly (67-100%) </li><li>Vision - Near Constantly (67-100%) </li><li>Talking Constantly (67-100%) </li><li>Hearing Constantly (67-100%) </li></ul> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>273 Charles Street</p> <p>Scheduled Weekly Hours</p> <p>20</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Evening (United States of America)</p> <p>EEO Statement:</p> <p>The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>