<p>Job Posting: System Analyst</p> <p>Department: Information Technology</p> <p>Location: Albany, NY</p> <p>FLSA Status: Exempt (Salaried)</p> <p>Employment Type: Full-Time</p> <p>Reports To: Director of Information Technology</p> <p>Salary Range: $75,000-$110,000</p> <p>Schedule: Monday-Friday, standard business hours, with occasional travel and after-hours support as needed</p> <p>Systems Administration</p> <ul> <li>Develop robust ETL (Extract, Transform, Load) processes to migrate data between diverse sources into our technology stack. </li><li>Automate processes by creating and maintaining custom tools to implement business workflows through application APIs </li></ul> <p>. • Implement data validation and quality checks to ensure accuracy and consistency.</p> <ul> <li>Support existing SAGE 300 CRE accounting software server and client applications. Participate in major upgrade planning and execution. </li><li>Participate in the selection, rollout and support of enterprise applications including ERP, Accounting and HRIS solutions. </li><li>Administer company SharePoint site for document management and collaboration. </li><li>Use Python and PowerShell for automating tasks, managing systems, and enhancing workflows </li><li>Assist in IT Backup Disaster Recovery planning, testing and documentation. </li><li>Manage Third party hosted WordPress infrastructure. </li></ul> <p>Network Infrastructure:</p> <ul> <li>Manage network solutions for diverse environments including quarries, ports and marine vessels. </li><li>Maintain Firewall rules, implement traffic shaping and throttling to preserve the security and performance of Carver networks. </li><li>Maintain network documentation and ensure network security best practices are followed. </li></ul> <p>Project Management, Documentation and Coordination:</p> <ul> <li>Lead or support technology implementation projects, ensuring timelines and goals are met. </li><li>Liaise with vendors to manage new and upgraded services being implemented. </li><li>Coordinate with managed services provider and NY based staff to address technology problems and maintain consistent approach to IT service </li><li>Create and maintain detailed documentation for systems architecture, configurations, and procedures. </li></ul> <p>Office IT & Help Desk Support :</p> <ul> <li>Provide support for office staff and port operations personnel, including troubleshooting hardware, software, printers, and mobile devices. </li><li>Manage user accounts, permissions, and credentials in systems such as Active Directory, Office 365 and other applications. </li><li>Install, configure, and support desktop computers, laptops, VoIP phones, and office equipment. </li><li>Respond to service requests and incidents ensuring timely resolution and user satisfaction. </li><li>Maintain asset inventory and perform routine updates, patches, and security maintenance on end-user systems. </li><li>Assist in onboarding/offboarding employees by setting up or decommissioning IT equipment and accounts. </li><li>Educate users on basic cybersecurity practices, data handling procedures, and technology use policies. </li><li>Support and troubleshooting of A/V and conferencing technology. </li><li>Evaluate and provide end user guidance on AI tools such as ChatGPT to empower employee productivity. </li></ul> <p>Qualifications:</p> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). </li><li>5+ years of experience in a system administrator or similar IT role. </li><li>Strong experience with Python or other coding languages. </li><li>Strong understanding of Windows and/or Linux server environments. </li><li>Solid understanding of systems and network protocols (DNS, TCP/IP, SMTP, HTTP/HTTPS) and Windows system internals (AD, drivers, file systems, virtual memory) </li><li>Proficiency in managing and troubleshooting Active Directory, DNS, DHCP, and Group Policy. </li><li>Scripting skills (e.g., PowerShell, Bash) for automation. </li><li>Proficient in Microsoft Outlook and Exchange within a 365 environment. </li><li>Knowledge of Azure administration, including MFA and user group management. </li><li>Experience with on-prem Active Directory administration </li><li>Strong troubleshooting skills with the ability to diagnose and resolve complex issues. </li><li>Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. </li><li>Ability to work independently and as part of a team. </li><li>Strong attention to detail and ability to prioritize tasks. </li><li>May require approximately 30% travel, domestic US and Canada. </li><li>May require participation in after-hours or on-call support for critical systems. </li><li>Must be able to navigate industrial environments, including outdoor and elevated work areas. </li></ul> <p>Preferred Qualifications</p> <ul> <li>Experience implementing supporting Data Warehouse platforms including ETL processes. </li><li>Experience supporting third party hosted WordPress websites. </li><li>Experience with relevant software including: SharePoint, Active Directory, Microsoft Entra, Cisco Meraki, Command Alkon, SAGE 300 CRE, Access Databases, SQL databases. </li><li>Experience investigating and remediating cybersecurity incidents. </li><li>Solid understanding of information security principles and practices. </li><li>Relevant certifications </li></ul> <p>Physical Requirements</p> <ul> <li>Ability to lift and carry equipment up to 50 pounds. </li><li>Frequent standing, walking, and occasional site visits in industrial environments. </li><li>Must be able to work in environments that may include loud noise, dust, uneven surfaces, and outdoor conditions. </li><li>Must be able to use hands and fingers to operate computers, tools, and equipment. </li><li>Must have visual acuity to read printed materials and computer screens </li></ul> <p>Additional Requirements</p> <ul> <li>Must be authorized to work in the United States. </li><li>Background check and drug screen required. </li><li>Valid driver's license and ability to travel as needed. </li></ul>