<p>How to Apply</p> <p>To apply, please submit a resume and cover letter as a single document. In your cover letter, please highlight how your professional experience and leadership philosophies align with the goals of the Employment Processing Team.</p> <p>Job Summary</p> <p>The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.</p> <p>We are looking for a Supervisor for the Employment Processing Team to lead a diverse group of 11 professionals. You will support a distributed team consisting of 4 remote members (1 Senior Associate, 3 Associates) and 7 onsite members (1 Senior Associate, 6 Associates).</p> <p>You will guide your team through an exciting evolution, utilizing process improvement, automation, and AI to enhance our services for the University Community, making them easier and more efficient. If you are a leader who enjoys building strong, connected teams across different locations, you belong here. The EPC/I-9 teams are responsible for high-volume HR transactions involving job postings, job offers, background screenings, and I-9 processing for the Ann Arbor campus.</p> <p>Work Arrangement (Hybrid):</p> <p>This leadership position operates under a Hybrid work model. You will, on occasion, be required to work onsite as requested by SSC leadership or job requirements. You must be within a reasonable commuting distance. The home-work environment should be free of distractions to ensure focus. You will have access to confidential information; therefore, the workspace should provide adequate privacy to protect sensitive information.</p> <p>Visa sponsorship is not available for this position.</p> <p>Why Work at Michigan?</p> <p>Benefits at the University of Michigan</p> <p>In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include</p>