<ul> <li>Performs clerical duties, including word processing, scanning, typing, Email correspondence, filing, creating new records, inputting data into the Meditech System. </li><li></li><li>Answers telephone, provides information to callers, routes calls as appropriate, takes clear, concise messages and contacts appropriate staff in order to promote prompt and effective communication. </li><li></li><li>Accurately schedules, pre-registers and registers Diabetes Education Services outpatient appointments with educator, either for one to one consultation or group classes. </li><li></li><li>Obtains referrals for all participants and ensures referral is correctly completed prior to scheduling appointment. </li><li></li><li>Provides assistance with mailings of correspondence, announcements, follow up letters to patients. </li><li></li><li>Generates insurance estimates and provided insurance counseling to participants prior to initial appointment. </li><li></li><li>Maintains and files confidential patient records within the Diabetes Education department. Accesses ECW system to obtain current information on the participant as needed. </li><li></li><li>Using the current Meditech computer system, accurately enters all demographics, registers patients, inputs charges and reconciles charges for Diabetes Education Program services. </li><li></li><li>Using current computer system orders supplies or equipment necessary for the departments operation. </li><li></li><li>Coordinates department activities to assure patient flow is efficient. </li><li></li><li>Greets participants and obtains necessary documents for registration. </li><li></li></ul> <p>High School graduate or equivalent. Prior experience with clerical responsibilities or in healthcare field. Fluent in English required with reading and writing proficiency. Computer skills required.</p>