<p>ESSENTIAL JOB FUNCTIONS: Works under the direction of the Virtual Digital Manager to create and</p> <p>update content on various platforms in order to improve user experience and provide access to library services.</p> <p>Coordinates and implements the library services that are provided online, including electronic collections, event</p> <p>calendars, website content, and other virtual/ digital services. Assists customers and staff with accessing and</p> <p>using virtual digital services, either through training or direct assistance. Researches best practices and solutions</p> <p>to maintain and improve functionality, accessibility, and user experience. Assists in communicating new</p> <p>services or programs to customers via the library's Wordpress website at memphislibrary.org, digital signage in</p> <p>the building, street signs, and via email communications. Works with City Communications and Library Adult,</p> <p>Teen, and Children's Services coordinators to ensure programs and other new services are effectively promoted,</p> <p>aligned with community needs, and delivered seamlessly to the public. Develops web pages and other digital</p> <p>content to ensure customers can easily access and utilize our electronic resources. Coordinates training for staff</p> <p>and customers on electronic resources, and assist with troubleshooting issues related to research databases,</p> <p>online learning platforms, and e-book/e-audio collections. Manages and recruits local musicians for the online</p> <p>local music streaming service. Collaborates with Information Technology (IT) to address issues or manage</p> <p>special projects that impact the library's website. Researches and implements WordPress website plugins and</p> <p>other add-ons to enhance services. Works with staff system-wide to ensure that programs are entered into the</p> <p>events calendar. Collaborates with the vendor to resolve issues and integrates the calendar into various web</p> <p>pages and email communications.</p> <p>OTHER FUNCTIONS:</p> <ol> <li>Performs additional functions (essential or otherwise) which may be assigned. </li></ol> <p>TYPICAL PHYSICAL CONDITIONS: Must be able to communicate clearly both verbally and in writing</p> <p>with staff and the public. Primarily desk work requiring the ability to operate general office equipment such as a</p> <p>computer and telephone. Requires stooping, bending, stretching, and lifting up to 25 lbs.</p> <p>TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Must be able to work a</p> <p>flexible schedule, including nights and weekends. May be on call for technology-related issues.</p> <p>MINIMUM QUALIFICATIONS: Bachelor's degree in Business Administration, Communication, or a</p> <p>related field and five (5) years' experience with three (3) years in a supervisor capacity; or any combination of</p> <p>experience or training which enables one to perform the essential job functions. Experience or knowledge of</p> <p>web design and development preferred. Knowledge of Hyper Text Markup Language (HTML) and Cascading</p> <p>Style Sheets (CSS) preferred.</p> <p>Additional Information</p> <ul> <li>Posting Date: Mar 12, 2025 </li></ul> <p>Compensation</p> <ul> <li>Minimum Salary: US Dollar (USD) 51,321.4 </li><li>Maximum Salary : US Dollar (USD) 78,520 </li><li>Pay Basis: Yearly </li></ul>