<p>Job Title: Operations Director</p> <p>Company: Chick-fil-A Kent Island</p> <p>Location: Kent Island, Maryland</p> <p>Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.</p> <p>Responsibilities:</p> <ul> <li>Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality </li><li>Drive-thru execution </li><li>Monitor and manage food and labor costs to ensure profitability and efficiency </li><li>Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness </li><li>Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff </li><li>Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion </li></ul> <p>Requirements:</p> <ul> <li>5+ years of experience in restaurant operations, with a proven track record of success in a leadership role </li><li>Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results </li><li>Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders </li><li>Strong analytical and problem-solving skills, with the ability to make data-driven decisions </li><li>Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service </li><li>Bachelor's degree in Business Administration, Hospitality, or a related field preferred </li></ul> <p>If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.</p> <p>Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.</p>