<p>Overview Come join the #1 hospital system in North Carolina! Responsibilities: Enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. Accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. Act as a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. Ensures registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices. Responsible for collecting point of service payments and may also be responsible for scheduling appointments. WakeMed Employee Benefits & Perks Cross modality training options Free parking at all campuses and facilities Health, Dental, Vision, and 6 free mental health consultations through Lyra MetLife Pet Insurance 403(b) retirement plan PDO (covers vacation, sick, and holidays) Voluntary insurance programs to help with medical & daily expenses WakeWell Rewards & additional wellness options WakeMed Gives - employee assistance, employee well-being initiatives, employee education KinderCare & Bright Horizons partnerships Tuition & Specialty Certification Reimbursement Excellent Professional Development opportunities - WakeMed invests in your future Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Customer Service Preferred</p>