<p>Role; Revenue Operations Coordinator - Latam </p> <p>Reports to; Treasury Manager</p> <p>Location; Bogota, CO and Mexico City, MX</p> <p> </p> <p>Position Summary</p> <p>This is an opportunity to join a fast-growing, global business and play a critical role in owning and strengthening the billing and collections function across LATAM.</p> <p>As Regional Billing & Collections Coordinator, you will be responsible for the end-to-end Order-to-Cash (O2C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets.</p> <p>You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables.</p> <p>This role operates in a complex, multi-entity and cross-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables.</p> <p>You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region.</p> <p>This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high-performing LATAM billing and collections operation.</p> <p>Key Responsibilities</p> <p>Billing & Revenue Ownership</p> <ul> <li>Own billing operations across LATAM entities, ensuring accuracy, consistency, and control across all markets </li><li>Ensure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign delivery </li><li>Validate billing inputs, supporting documentation, and revenue data prior to invoice issuance </li><li>Manage complex billing scenarios, including multi-entity, multi-currency, and cross-border transactions </li><li>Lead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelines </li></ul> <p>Collections & Cash Conversion</p> <ul> <li>Own and lead collections across LATAM, ensuring timely recovery of outstanding balances </li><li>Monitor AR aging and proactively manage overdue balances and collection strategies </li><li>Resolve payment discrepancies, disputes, and short payments in coordination with internal stakeholders </li><li>Maintain strong relationships with clients to support effective and professional collections </li><li>Drive improvements in DSO- Days Sales Outstanding and overall cash conversion performance </li></ul> <p>Cash Application & Reconciliation</p> <ul> <li>Oversee accurate and timely application of incoming payments across all entities </li><li>Ensure reconciliation between bank activity and AR ledgers </li><li>Investigate and resolve discrepancies between payments received and outstanding invoices </li></ul> <p>Rebates, Credits & Adjustments</p> <ul> <li>Manage and track rebates, credits, and billing adjustments in coordination with commercial and finance teams </li><li>Ensure all adjustments are properly approved, documented, and recorded </li></ul> <p>Commercial & Cross-Functional Alignment</p> <ul> <li>Partner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and execution </li><li>Support onboarding of new clients and campaigns, ensuring billing structures are correctly implemented </li><li>Act as a key point of contact for billing and collections-related queries </li></ul> <p>Coordination with Treasury</p> <ul> <li>Provide clear visibility into receivables, expected collections, and cash inflows </li><li>Align with Treasury on collection forecasts and timing of cash inflows </li><li>Support cash flow planning through accurate and timely reporting of AR status </li></ul> <p>Reporting & Visibility</p> <ul> <li>Prepare and deliver weekly and monthly AR aging reports and collection performance metrics </li><li>Provide clear visibility on overdue balances, risks, and collection status </li><li>Support month-end close by ensuring AR balances are accurate and fully reconciled </li></ul> <p>Controls & Process Improvement</p> <ul> <li>Ensure compliance with internal controls, company policies, and local regulatory requirements </li><li>Identify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processes </li><li>Support standardization of Order to Cash processes across LATAM </li></ul> <p>Qualifications</p> <p>Education & Experience</p> <ul> <li>Bachelor's degree in Accounting, Finance, or a related field </li><li>4-6+ years of experience in billing, Accounts Receivable, or collections </li><li>Experience managing teams or coordinating regional processes preferred </li><li>Experience working in multi-entity, multi-currency, and international environments (LATAM strongly preferred) </li><li>Experience in fast-paced, high-growth environments is a plus </li></ul> <p>Skills & Competencies</p> <ul> <li>Strong understanding of billing, collections, and end-to-end Order-to-Cash processes </li><li>Experience managing AR aging, collections strategies, and client relationships </li><li>Strong leadership and team coordination skills </li><li>Strong attention to detail with a control-oriented mindset </li><li>Proficiency in Excel and ERP systems </li><li>Strong communication, negotiation, and stakeholder management skills </li><li>Ability to manage multiple priorities in a dynamic environment </li><li>Ability to work independently and take ownership of processes </li><li>Fluent in English and Spanish (required); Portuguese is a plus </li><li>Strong understanding of how billing and AR interact with Treasury, Sales, and Accounting </li><li>Proactive mindset with a focus on cash flow, efficiency, and continuous improvement </li></ul> <p>What We Value in Our People</p> <ul> <li>Passion - We love and live what we do </li><li>Determination - We always find a way to figure it out </li><li>Unity - We support and challenge each other </li><li>Agility - We anticipate change and adapt quickly </li><li>Courage - We think differently and challenge the status quo </li></ul> <p> </p> <p>At MiQ, we don't just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.</p>