<p>Company Description</p> <p>ABOUT WESTGATE RESORTS</p> <p>Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!</p> <p>Job Description</p> <p>Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours.</p> <p>As a Tour Desk Agent, you will:</p> <ul> <li>Effectively check guests into and out of the tour assignments for that morning </li><li>Coordinate the general office administration for the Vice President of the VOA. </li><li>Provide clerical assistance to the General Manager and Senior Management as necessary </li><li>Help with routine and special projects for the Vice President, General Manager and/or Senior Management </li><li>Assist with researching, resolving, and documenting internal and external issues </li><li>Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts </li><li>Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory </li><li>Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries </li></ul> <p>Qualifications</p> <p>A High school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience.</p> <p>Additional Information</p> <p>Why Westgate?</p> <ul> <li>Comprehensive health benefits - medical, dental and vision </li><li>Paid Time Off (PTO) - vacation, sick, and personal </li><li>Paid Holidays </li><li>401K with generous company match </li><li>Get access to your pay as you need it with our Daily Pay benefit </li><li>Family benefits including pregnancy, and parental leave and adoption assistance </li><li>Wellness Programs </li><li>Flexible Spending Accounts </li><li>Tuition Assistance </li><li>Military Leave </li><li>Employee Assistance Program (EAP) </li><li>Life, Disability, Accident, Critical Illness & Hospital Insurance </li><li>Pet Insurance </li><li>Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) </li><li>Advancement & development opportunities </li><li>Community Involvement Programs </li></ul> <p>Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.</p>