<p>The Loan Production Team Lead (LPTL) is in a Loan Guaranty Service (LGY) field location. The primary purpose of this position is to ensure loan origination services are provided to Veterans and other program stakeholders in a timely and accurate manner protecting the financial interests of VA. The LPTL performs the functions of directing, planning, training, setting priorities and assignment of work to an assigned team of loan specialist with most of the team at the GS-11 level.</p> <p>Specific duties include:</p> <ul> <li>Coaches the LP team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution </li><li>Responsible for tracking and monitoring overall LP performance goals established by LGY and reporting any out of line or potential situations to LP management </li><li>Responsible for all normal case reviews, which include the underwriting of all prior approval loan applications, early payment default reviews, giving technical guidance for more complex and unusual cases including inquiries on disapproved prior approval loans </li><li>Required to work on special projects for LGY and such assignments may involve liaison with or visits to other LGY locations. Special projects will require creating and achieving project goals, communicating recommendations and outcomes to LGY leadership and serving as a change management champion for new initiatives or LGY directives </li><li>To ensure employee decisions and recommendations are accurate, conducts frequent formal and informal reviews of work and analyses of operations to verify work produced complies with law, regulation, manual requirements, local and agency directives and good business practices. </li><li>Makes recommendations to the Assistant Loan Production Officer (ALPO) and Loan Production Officer (LPO) founded in program data regarding changes to increase efficiency and economy in the section </li><li>Responsible for reporting unique problems or out-of-line workflow situations along with recommendations for correction. </li><li>Must be familiar with and assist in preparation of the annual Systematic Analysis of Operations (SAO's) and quarterly/monthly briefings. There must be ongoing interaction, communication, and cooperation between all employees. </li><li>Ensures that the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services. </li><li>Communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion </li><li>Establishes and maintains complete and accurate Loan Production (LP) section records, both those prescribed by LGY and those created locally to assure that current information is available for timely report preparation and for maintaining proper controls over all work phases </li><li>Responsible for conducting and maintaining a comprehensive program of training materials for program participants to include Veterans, Lenders, Realtors, and other program stakeholders. Incumbent must be able to present training to groups of all sizes or conduct training at distance locations </li></ul> <p>Promotion Potential: None</p> <p>Work Schedule: Full time, Monday through Friday 6:00 am - 6:00 pm</p> <p>Compressed/Flexible: Available</p> <p>Telework: Not Available</p> <p>Virtual: This is not a virtual position.</p> <p>Position Description/PD#: Lead Loan Specialist; PD 39038A</p> <p>Relocation/Recruitment Incentives: Not Authorized</p> <p>Financial Disclosure Report: Not Required</p>