<p>Description</p> <p>Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. "The Heart of Our Community" provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a motivated, Full-Time (40 Hours Per Week) C3 Community Health Worker (CHW) that enjoys working with culturally diverse children and families in providing comprehensive patient care.</p> <p>Summary:</p> <p>As an integral member of the care management team, the C3 Community Health Worker (CHW) will have the opportunity to have a profound impact on the lives of people living with complex and/or chronic conditions, many of whom also face multiple barriers in their lives, which make it difficult for them to achieve the self-care required to improve their health and well-being. Outreach methods are based on the needs of the organization and the members, and may include telephonic, or in-person engagements in a variety of potential settings, such as the health center/practice, community, home, or an inpatient facility.</p> <p>Schedule:</p> <p>Mon - Fri: 8:30 am - 5:00 pm</p> <p>Pay Range:</p> <p>$23.75 - $26.75 per hour</p> <p>Required Qualifications:</p> <ul> <li>High School Diploma or GED equivalent with 1-3 years progressive experience as a Community Health Worker. Associate's degree in human/social services or a health related field, preferred, but not required. </li><li>Medical Assistant, Engagement Specialist or Community Health Worker Certification preferred </li><li>A Certified Application Counselor (CAC) preferred. </li><li> <ol start="4"> <li>Experience within the ACO's member population preferred, including Medicare/Medicaid and/or special needs populations. </li></ol> </li><li>Bilingual (English/Portuguese or Spanish) preferred or experience with Language Translation Services. </li><li>Experience in developing strategies to overcome barriers that prevent patients from accessing services and completing services. </li><li>Knowledge about the community and healthcare system resources required. </li><li>Experience in serving a population with chronic medical and behavioral health needs. </li><li>Complete Mass Dept. Public Health required Patient Navigation curriculum as needed. </li><li>Proficient with Microsoft Office Suite. </li><li>Must submit a CORI Release Form and demonstrate proof of being free from disqualifying information. </li><li>Must have a valid driver's license and access to an insured vehicle as some transportation may be required. </li></ul> <p>Competencies:</p> <ul> <li>High level of customer service and a positive approach to working with patients. Projects positive attitude about the department and the health center and ensure positive patient experience. </li><li>Build trusting relationships with individuals facing mental health or medical challenges. </li><li>Ability to maintain an organized work area and work collaboratively as a member of a team. </li><li>Must possess excellent oral and written communication skills and time management skills to effectively communicate with patients. </li><li>Ability to handle confidential information in a professional manner. </li><li>Works well under pressure to manage stressful situations. </li><li>Ability to multi- task. </li><li>Detail-oriented and accurate. </li></ul> <p>All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.</p> <p>Benefits include: 3.2 weeks of paid time off, 3 personal days, and 11.5 paid holidays; reimbursable licensing fees and continuing education credits; employee discounts, tuition reimbursement, and referral program; employer contributed health, dental, vision, life insurance, long term disability and retirement contributions; voluntary flexible spending accounts and disability/critical illness coverage.</p> <p>Learn more about us by checking out our website and company video.</p> <p>HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE)</p> <p>HealthFirst strives to eliminate discrimination and to hire applicants of diverse backgrounds, cultures and thoughts. HealthFirst does not discriminate against any individual on the basis of race, color, national origin, religion, sex, age, disability, genetic information, or any other protected characteristic.</p>