<p>The Lead Medical Support Assistant performs duties related to the receipt, intake, & indexing of health & administrative information and must use a computer and be proficient in various programs and applications. The incumbent is responsible for the coordination of Advanced MSA assignments & workflow found in an interdisciplinary unit. The primary duty station for this position is the Lexington Sousley Campus but may be required to occasionally travel to Community Based Outpatient Clinics.</p> <p>Duties include but not limited to:</p> <ul> <li>Assigning and evaluating the work of subordinate staff and resolving complex problems to ensure patient services are met </li><li>Evaluating new products, equipment, and systems in order to make recommendations for improved operations </li><li>Assuring coverage of all areas of responsibility. </li><li>Conducting ongoing reviews to ensure equality of work. </li><li>Ensuring accurate and timely scheduling of appointments. </li><li>Providing guidance to employees to include policy and procedural changes. </li><li>Distributing and balancing workload. </li><li>Mentoring new staff through orientation and on-the-job training for new and current employees. </li><li>Ensuring all training requirements are met. </li><li>Organizing the work structure of his/her assigned areas. </li><li>Acting as liaison between MSA and other employees in order to resolve day to day conflicts </li><li>Identifying educational or training needs, making final decisions on selections, evaluating performance, and taking disciplinary action when necessary </li><li>Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management </li></ul> <p>Work Schedule: Monday - Friday, 7:30am - 4:00pm</p> <p>Telework: Not Available</p> <p>Virtual: This is not a virtual position.</p> <p>Functional Statement #: 31324F</p> <p>Relocation/Recruitment Incentives: Not Authorized</p> <p>Permanent Change of Station (PCS): Not authorized</p>