<p>Office Administrator</p> <p>Location: Elkhart, IN</p> <p>Job Type: Full-time</p> <p>Salary: $22</p> <p>About the Role:</p> <p>Waste Connections seeking a Office Administrator to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.</p> <p>Key Responsibilities:</p> <ul> <li>Respond to customer inquiries via phone, email, and chat </li><li>Provide accurate product and service information </li><li>Resolve customer issues efficiently and professionally </li><li>Maintain customer records and update account information </li><li>Collaborate with other departments to address customer concerns </li><li>Follow company policies and procedures to ensure customer satisfaction </li><li>Accepting payments from customers, researching customer billing inquiries and updating customer account information. </li><li>Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. </li><li>Data Entry </li></ul> <p>Qualifications & Skills:</p> <p>Previous customer service experience or office admin preferred (but not required)</p> <p>Strong verbal and written communication skills</p> <p>Ability to multitask and work in a fast-paced setting</p> <p>Proficiency in Microsoft Office and customer service software</p> <p>Problem-solving and conflict-resolution skills</p> <p>High school diploma or equivalent (college degree a plus)</p> <p>Benefits:</p> <p>Competitive salary & performance bonuses</p> <p>Health, dental, and vision insurance</p> <p>Paid time off & holidays</p> <p>Career growth opportunities</p> <p>Employee discounts & perks</p> <p>Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.</p>