<ul> <li>Area of Interest: Management </li><li>FTE/Hours per pay period: 1.0 </li><li>Department: HR Shared Services </li><li>Shift: Mon-Fri 8 to 5pm </li><li>Job ID: 180502 </li></ul> <p>Overview</p> <p>Join UnityPoint Health's HR Operations team as an HR Payroll Supervisor supporting our AskHR shared services model. This role provides leadership to a team responsible for payroll and timekeeping support, helping ensure accurate pay practices and timely resolution of payroll issues.</p> <p>The HR Payroll Supervisor partners across HR, IT, and operational teams to improve processes, support system stabilization, and deliver an exceptional employee experience. This is an opportunity to lead in a dynamic environment where payroll operations, customer service, and process improvement intersect.</p> <p>Why UnityPoint Health?</p> <p>At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.</p> <p>Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.? Here are just a few:</p> <ul> <li>Expect paid time off, parental leave, 401K matching and an employee recognition program. </li><li>Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. </li><li>Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. </li></ul> <p>With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.</p> <p>And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.</p> <p>Find a fulfilling career and make a difference with UnityPoint Health.</p> <p>Responsibilities*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height,0px))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-WEB:908aeb83-0faf-457e-8910-b51b5431191a-4" data-testid="conversation-turn-10" data-scroll-anchor="false" data-turn="assistant"></p> <ul> <li>Lead, coach, and develop Payroll team members while managing daily workload and priorities </li><li>Oversee payroll operations, ensuring accurate processing, adjustments, and compliance with policies </li><li>Investigate and resolve payroll issues in a timely and effective manner </li><li>Monitor AskHR payroll cases, ensuring quality, clear documentation, and communication </li><li>Support escalations and drive resolution of complex payroll inquiries </li><li>Collaborate with Central Payroll, HRIS, IT, and HR Operations to resolve system issues (UKG, Lawson) </li><li>Identify process improvements, implement solutions, and support standardization across markets </li></ul> <p>Qualifications</p> <p>Education</p> <ul> <li>Associate's or Bachelor's degree in Business, HR, Accounting, or related field (or equivalent experience) </li></ul> <p>Experience</p> <ul> <li>3-5+ years of payroll, HR operations, or related experience </li><li>Prior experience in a lead or supervisory capacity preferred </li></ul> <p>Skills</p> <ul> <li>Strong customer service orientation </li><li>Analytical and problem-solving skills </li><li>Ability to manage multiple priorities in a fast-paced environment </li><li>Strong communication and leadership skills </li><li></li></ul> <p>Preferred Qualifications</p> <ul> <li>Experience with UKG / Kronos, Lawson, or similar systems </li><li>Experience in HR shared services or case management environments </li><li>Payroll certification (FPC/CPP) preferred </li></ul>