<p>We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!</p> <p>If you are interested and qualified for this role, we invite you to apply.</p> <p>The Item Processing Specialist II will process/review items for Checks, Deposits, and Legal mail. This includes working with Relationship Managers, Retail Associates, and Back Office Associates to ensure all required items have been completed. The Item Processing Specialist II should have a broad understanding of requirements for the processing of checks. This individual must provide superior client service and have excellent time management skills, self-motivated, highly energized and a team player.</p> <p>Essential Functions/Responsibilities</p> <ul> <li>Ensure that all departmental transactions are processed daily and that all entries are in balance. </li><li>Keying and balancing entries within departmental system </li><li>Ensure that all incoming x9.37 files have been successfully processed </li><li>Working with respective teams/Correspondent Banks to resolve out of balance transactions </li><li>Complete Research requests for Bank Statements, Check Copies. </li><li>Gatekeeping Subpoena Research and processing, to ensure that the bank is meeting all required court dates and requested information </li><li>Ensure that corrections have been made to clients' accounts for encoding errors, mis-posted, and duplicate presentment items. </li><li>Working with Correspondent Banks to collect and pass funds for adjustments </li><li>Ensure that the bank is in balance for the day, including uploading posting files, and transmitting outgoing x9.37 files. </li><li>Create all required EOD reporting to ensure the bank is compliant with all regulations. </li><li>Create cash letter for all non-domestic checks received during daily processing </li><li>Ensure that clients have received the proper credit for items deposited based on exchange rates. </li><li>Process Improvements </li></ul> <p>Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job</p> <ul> <li>High school diploma or equivalent </li><li>Minimum of 4 years operations and/or financial experience </li><li>Proficient 10 key skills </li><li>Leadership skills required; ability to manage workflow and delegate as appropriate </li><li>Intermediate knowledge of appropriate industry standard software (i.e. core banking and imaging) </li><li>Intermediate to advanced knowledge using Microsoft Office </li><li>Ability to define problems, collect data, establish facts, draw valid conclusions, and escalate as necessary </li><li>Proficient understanding for completing specific department required tasks </li><li>Strong written and verbal communication skills </li><li>Must demonstrate the ability to change priorities quickly, handle multiple priorities, work effectively under time constraints, and contribute to the team effort </li><li>Strong attention to detail and level of precision </li><li>Must have ability to listen and collaborate </li></ul> <p>Preferred Knowledge and Skills</p> <ul> <li>Knowledge of Item Processing and/or Adjustment processes </li><li>Experience with Jack Henry Silverlake core system </li></ul> <p>Level of Complexity and Scope</p> <ul> <li>Ability to handle moderate to complex tasks to support the department </li></ul> <p>Degree of Independence and Decision-Making</p> <ul> <li>Use independent judgement and have a high degree of responsibility </li><li>Work with minimal supervision </li><li>Uses subject matter expertise to advise others </li><li>Responsible for making day-to-day tactical decisions </li><li>Supports the strategic direction </li></ul> <p>Required Supervisory Responsibilities</p> <p>Physical Requirements</p> <ul> <li>Sometimes lifts and carries less than 50 pounds </li><li>Frequently sits, stands and walks </li><li>Ability to work on a computer most of the day </li><li>May sit or stand for long periods of time </li><li>Required to be available for escalation purposes outside of regular business hours </li></ul> <p>Compliance Statement</p> <p>The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.</p> <p>Development and Training</p> <p>Benefits</p> <p>We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.</p> <p>Incentive Eligibility</p> <p>All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.</p> <p>It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.</p> <p>We are an E-Verify Employer.</p>