<p>Monday - Friday (8am - 4:30pm)</p> <p>This position is responsible for the successful completion of the surgical scheduling process for patients requiring elective surgery at Sturdy memorial Hospital.</p> <p>Required Skills/Qualifications/Training/Experience:</p> <ul> <li>Three to five years previous experience in medical office. </li><li>Command of verbal and written English; positive interpersonal communication skills and good organizational skills. </li><li>Understanding of referral and prior authorization process. </li><li>Demonstrates strong organizational skills </li><li>Able to work collaboratively with surgeons, the hospital surgical schedulers, and the PCP's office staff </li><li>Ability to effectively communicate with patients </li></ul> <p>Preferred Skills/Qualifications/Training/Experience:</p> <ul> <li>Knowledge of medical terminology </li><li>Computer skills </li><li>Knowledge of physician appointments and schedule management. </li><li>Ability to work independently </li></ul> <p>Educational Requirements:</p> <ul> <li>High school graduate or equivalent; </li><li>Two year Associates degree or equivalent preferred </li></ul> <p>License/Certification: N/A</p> <p>Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.</p> <p>Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.</p> <p>Essential Job Functions:</p> <ul> <li>Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages </li><li>Prepares exam rooms for providers between patient contact </li><li>Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries) </li><li>Assist in the in-bound/out-bound referral process </li><li>Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms </li><li>Administering vaccines </li><li>Assist in scheduling new and established patient appointments as needed </li><li>Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards </li><li>Evaluate patient phone calls </li><li>Assist in inbox management and refills according to SMA policy </li><li>Monitor and work appropriately in Electronic Medical Record environment and office workflows </li><li>Ability to adapt in a busy office environment to meet care standards </li><li>Understanding of supply management processes and needs </li></ul> <p>Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.</p>