<p>Our vision</p> <p>We are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!</p> <p>The role</p> <p>As a Hilton Grand Vacations (HGV) Association Governance (AG) Sr. Manager within the Association Management Services (AMS) department, you would be responsible for managing various AG projects both for the department and for individual associations while establishing and ensuring consistencies and standardization of processes. The responsibilities may include global oversight, facilitation and preparation of various types of association meetings, maintain various licensing matters, manage the maintenance of association documents in both corporate books and online platforms, manage the process of board meeting document preparation.</p> <p>This leadership position manages direct reports and provides supervisory oversight and direction to the rest of the AG team. In addition, this position has the responsibility of providing leadership support to the AMS team and Resort Ops team as well as build and maintain key relationships with all departments at HGV. This position must also cultivate and build healthy and productive working relationships with all boards of directors, various third-party vendors, advisors, consultants as well as various local, state and federal agencies.</p> <p>Key responsibilities</p> <ul> <li>Provide support and guidance to AG specialists and assist with ongoing training of new AG team members. </li><li>Assist in ongoing development, coordination, training and coaching of all board and association governance programs for resort operations leaders and owner board members. </li><li>Independent research and input of budget information for each association regarding number of units within the association, different unit types, how assessments should be allocated based on governing documents. </li><li>Work with legal department to create binding consents and resolutions for board approval, manage verification of internal and board approved reserve funding and spending, management of board approval of project management agreements, and verification of accuracy and compliance with governing documents and billing policies of all owner billings. </li><li>Independently research and manage necessary action for notices required by governing documents and/or state statutes for annual meetings, budget meetings, and other items which require notice to the ownership including customization of mailing template and creation of proxies to meet association needs and legal requirements. </li><li>Oversee all mailings to members (annual meeting, assessment billing, surveys, etc.) </li><li>Manage auditor engagement approvals, billing policy approvals, budget approvals, reserve request approvals, acceptance of annual financial audits for each association, and approval of other miscellaneous matters requiring approval from the board of directors of individual associations. </li><li>Work directly with HGV attorneys and outside counsel for individual associations as necessary for special or complex projects. </li><li>Ensures compliance with established guidelines and protocols including: </li><li>Performs day to day operations of association governance which include: </li><li>Management of board relations and communication - directly interacts with individual owners and board members through frequent correspondence, phone contact, and in person at association meetings. </li></ul> <p>Why do Team Members Like Working for us?</p> <ul> <li>Excellent health care options (medical, dental, and vision that encourage preventative care - that start on day 1!). </li><li>Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. </li><li>All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. </li><li>Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights. </li></ul> <p>Job details</p> <ul> <li>Full-time </li><li>50% travel </li><li>Hybrid </li></ul> <p>Key Skills</p> <ul> <li>Must show initiative and be able to work independently. </li><li>Effective rapport-building and relationship management skills. </li><li>Financial acumen. </li><li>Compelling verbal, written, and presentation skills. </li><li>Fluency in Microsoft Office applications. </li><li>Demonstrated ability to work under pressure and with changing directives. </li><li>Demonstrated multi-tasking ability. </li><li>Must be able to comprehend legal documents. </li><li>Able to self-start projects as requested or assigned. </li></ul> <p>Experience required</p> <ul> <li>BA/BS/bachelor's degree </li><li>Florida CAM license </li><li>5-7 years of related experience </li><li>4+ years of management and/or supervisory experience </li></ul> <p>HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p>