<p>Applicants must have experience creating, delivering, and supporting web-based, virtual and in-person learning including preparation, maintenance, and delivery of learning enhancements such as job aids, user guides, interactive hands-on exercises, interactive tutorials, video recordings, and eLearning. Additionally, applicants must also have experience gathering, refining and documenting user requirements and working with customers directly to understand job functions, challenges, impediments, and target areas for software enhancements or improvements. This applicant will need a deep hands-on expertise using critical internal systems and must have an extensive understanding of business processes and procedures in or across multiple directorates. TS/SCI with Polygraph Clearance required Bachelor's Degree and a minimum 7 years of relevant experience. Experienced in conducting and facilitating general and specific training classes. Ability to be a Self-starter, and quick to learn and put new skills to use. Ability to efficiently and effectively handle multiple and shifting priorities while meeting deadlines. Experience with web-based training tools such as Articulate, Rise360, Camtasia, WellSaid, Adobe Creative Suite, and Procreate. Experience with the software development lifecycle and supporting requirements for software development teams. Ability to work independently and demonstrate good critical thinking</p>