<p>To quick apply to this position text SP3997 to 425 961 9911 Staypineapple is a brand of upscale award winning boutique hotels in coveted locations nationwide We are all about redefining hospitality and inspiring out of the ordinary experiences for our guests As we rapidly expand we are looking for team members who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for GUEST SERVICES AGENT Were about the friendliest company youll ever come acrossand we need someone to be the face of this as soon as a guest steps into our hotel Are you happy outgoing and wear a perma smile Then this could be the job for you In addition to generally spreading joy youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between What to expect Here are a few things that will make your days full and rewarding Completing daily front desk duties including check insouts room scheduling room moves late checkouts stay overs and rates and types of available rooms as well as other requests from guestsAssist arriving and departing guests with their luggage to and from guest roomsAct as a point of reference for guests that require assistance or information and attend to their wishes and requirements This includes their transportation needsAcquiring and sharing knowledge of the hotel as well as the surrounding areas venues and attractions Your experience and qualifications High School Diploma or equivalentThree to six months related experience preferred Working knowledge of Microsoft Windows and OfficeAbility to effectively interact with all hotel guests and team members in a polite and positive mannerAbility to quickly assess situations and create effective resolutions to problemsPossess a passion to provide excellent customer service Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etcHotel discountsFood & Beverage discountsLearning & growth opportunitiesSpecial events & celebrations Pay 2369 per hour Status Full Time</p>